AutoNation Honda O’Hare

Overall good service. Would have liked a bit quicker oil change than an hour though. And since i pay for free oil change services, would have like the person taking my de Would have liked a bit quicker oil change than an hour though. And since i pay for free oil change services, would have like the person taking my details to know this first thing so he doesn't have to waste time trying to upsell me services I don't really need or already get for free. More

Overall, good and courteous service. Clean, pleasant waiting area, However, took longer to have service completed due to lack of in-house supplies. Clean, pleasant waiting area, However, took longer to have service completed due to lack of in-house supplies. More

When I dropped off the vehicle to have the hybrid battery checked, I asked to have the stem checked on one of the tires . Yousef forgot to have this. done. We paid 198.00 for the 'analysis' and were told checked, I asked to have the stem checked on one of the tires . Yousef forgot to have this. done. We paid 198.00 for the 'analysis' and were told that the hybrid battery would cost $5000 with installation. Not worth it. We had the car checked out two months ago and were not told of the problem. Disappointing. More

From the moment I stepped thru the door to the moment I left with a new car, the experience was great! left with a new car, the experience was great! More

I've been taking my vehicle to be serviced at O'Hare Autonation Honda since 2006 (the year that I bought the car there), and I've never been dissapointed with the service. No matter who is there servici Autonation Honda since 2006 (the year that I bought the car there), and I've never been dissapointed with the service. No matter who is there servicing my business, the standard of excellence is always maintained. More

Yousef was attentive to my needs and explained any delays that I had with the FOB. I let him know that I felt a little unsure about my warranty. He was able to give me the information I needed. He took the e that I had with the FOB. I let him know that I felt a little unsure about my warranty. He was able to give me the information I needed. He took the extra time to even wash my car. Thank you. More

the staff very friendly efficient and helped me at all times about the repair of my car times about the repair of my car More

Yousef was very attentive. He explained the only recommended service recommended for my CRV. The Honda O.Hare Autonation has always been a pleasure to deal with both on the sal He explained the only recommended service recommended for my CRV. The Honda O.Hare Autonation has always been a pleasure to deal with both on the sales and service side. I purchased my last car (Civic) from them during cash for clunkers monies from the gov't. As busy as they were, they went over the features of the car with me. They truely understand customer service. More

My last service visit took 4. 5 for an oil change, with an appointment. Dealership was not helpful when I called to inquire about the status of my car, I was transferred to voicema 5 for an oil change, with an appointment. Dealership was not helpful when I called to inquire about the status of my car, I was transferred to voicemail and couldn’t speak to anyone. Eventually I was told they had the wrong phone number and attempted to call me earlier, which is possible, but the phone number on my appointment confirmation was correct so there was a missed opportunity to track down the correct number. I won’t be back, if I have to wait double the amount of time as promised, I’ll go to my closer dealer, which is equally as slow. More

Always very helpful with any repairs- scheduled or emergent- Fast service with very reasonable rates and friendly knowledgeable staff Very satisfied with the service I receive at Autonation emergent- Fast service with very reasonable rates and friendly knowledgeable staff Very satisfied with the service I receive at Autonation More