AutoNation Honda O’Hare
Des Plaines, IL
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Everyone was happy and friendly to help out. The waiting area was clean and I was able to say hello to the salesman that helped me when I purchased the vehicle. He even remembered me The waiting area was clean and I was able to say hello to the salesman that helped me when I purchased the vehicle. He even remembered me More
I bring my Honda there for service. This time Josh was my service tech. He was very helpful. I didn't feel pushed to get any unneeded repairs or services, which I always appreciate. I'v This time Josh was my service tech. He was very helpful. I didn't feel pushed to get any unneeded repairs or services, which I always appreciate. I've been going to this dealership for a very long time. The service waiting room is comfortable, the bathroom is clean, free wifi. They'll drive you to and from if you live within a certain radius. More
I went to have a part replaced due to a recall. Every part of the experience was disappointing. The procedure took 3 times as long as the communication from Honda indicated. I felt conned into repl Every part of the experience was disappointing. The procedure took 3 times as long as the communication from Honda indicated. I felt conned into replacing fluids. The wiper inserts they recommend have been an absolute downgrade and I’ve had to adjust them numerous times. This has been the only time I’ve ever regretted owning a Honda. More
Got me in quick. Called at 0930 for a starting issue ( turns out battery ) and was given a 1140 same day appointment. Demarco and Kim have handled my last two visits Called at 0930 for a starting issue ( turns out battery ) and was given a 1140 same day appointment. Demarco and Kim have handled my last two visits professionally. More
I went to dealership on 6/11. I only wanted brake fluid change and fuel system cleaned. I got car back and saw that they reset my oil it was at 40 percent Han 100 percent. I did n I only wanted brake fluid change and fuel system cleaned. I got car back and saw that they reset my oil it was at 40 percent Han 100 percent. I did not ask them to change oil. I don’t know if they changed it. I did not want want this service done. Now I have to worry about this. More