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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,456 Reviews
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,456 reviews

June 20, 2022

Everyone was happy and friendly to help out. The waiting area was clean and I was able to say hello to the salesman that helped me when I purchased the vehicle. He even remembered me More

by Greening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef, Gary, Collin, Nick
Jun 22, 2022 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2022

Service easy to schedule. Service advisor was courteous and helpful. Waiting room clean/comfortable with coffee and water. More

by THEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JALEN MEREDITH
Jun 21, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 17, 2022

Service agent was great & explained everything that needed to be done & done when promised by Yousef & kept me informed. More

by Helton_1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Jun 17, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

I bring my Honda there for service. This time Josh was my service tech. He was very helpful. I didn't feel pushed to get any unneeded repairs or services, which I always appreciate. I'v More

by atravels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 20, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 17, 2022

I went to have a part replaced due to a recall. Every part of the experience was disappointing. The procedure took 3 times as long as the communication from Honda indicated. I felt conned into repl More

by PilotDriver
Recommend Dealer
No
Employees Worked With
Demarcco, joey
Jun 20, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (847) 474-4048 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

June 17, 2022

Robert was great, and the process was pretty fast. I didn't really need to haggle too much and so we're happy with our experience. More

by Mmarti0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Torres
Jun 20, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at AutoNation Honda O'Hare! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2022

You are very helpful and I feel confortable since I decided to left the other dealer to bring my car with you. Thank you More

by rayodeplata73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Josh
Jun 16, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 16, 2022

Got me in quick. Called at 0930 for a starting issue ( turns out battery ) and was given a 1140 same day appointment. Demarco and Kim have handled my last two visits More

by Paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco, Kim
Jun 17, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 16, 2022

I went to dealership on 6/11. I only wanted brake fluid change and fuel system cleaned. I got car back and saw that they reset my oil it was at 40 percent Han 100 percent. I did n More

by Happyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 17, 2022 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (847) 474-4048 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 16, 2022

Great as always! They had many openings, I scheduled online and went in at 7 AM the next day. More

by Technogap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jun 17, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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