AutoNation Honda O’Hare

Great service. The woman who took care of me at the service desk was very helpful and friendly. The woman who took care of me at the service desk was very helpful and friendly. More

Service was prompt. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. More

awesome and help alot 5 star service adviser help knows what his doing and fast what his doing and fast More

My Malfunction Indicator light went on yesterday and so I took my car in to get it checked out right away. They now charge a flat $189.91 to find out what's wrong, so that's what I was charged for them to fi took my car in to get it checked out right away. They now charge a flat $189.91 to find out what's wrong, so that's what I was charged for them to find out that 2 spark plugs were loose and needed to be reinstalled. But then the service guys had a list of several other (to my mind questionable) "recommendations", including having the entire clutch replaced for $2,800 (reason: the fluid was a down a bit, but when pressed, the rep told me it's not a problem). The recommendation list rundown was done at rapid speed with no time to think and little time to question. I had also brought the car in for service about 6 months ago and had the same experience. In both visits, I feel I got "had" and that the customer has to watch his/her back at that dealership. Additionally, when I went to retrieve my car, the inside of it looked like it had been ransacked. Oh, and just like for my visit 6 months ago, NO internet service. Can you hear the anger and frustration in this review? More

Setting up the service request was very easy via the website. Once, reaching the service center, Yousef Alwari was very helpful in explaining the wait times and the services that will be performed. website. Once, reaching the service center, Yousef Alwari was very helpful in explaining the wait times and the services that will be performed. More

I called 5 times to get update on my car and no one called me back. Service was completed before informing of the price. called me back. Service was completed before informing of the price. More

Friendly advisor Kimberly Soto. She explained very well what needed for my car. Nice facility with free snacks and coffee She explained very well what needed for my car. Nice facility with free snacks and coffee More

Such a joy not to be "talked down to" or get "eye rolls" because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying times! Excellent turnaround time & clean, pleasant waiting area (there was actually something fun to watch on TV :-D) More

Pleasant and thoughtful experience very considerate of the customers need and time spent thank you the customers need and time spent thank you More

Yousef helped me with my car's maintenance and ordered a complimentary lyft so I could go home and also got picked up an hour and a half later. He made it so seamless and easy for me. Would absolutely give complimentary lyft so I could go home and also got picked up an hour and a half later. He made it so seamless and easy for me. Would absolutely give this dealership 5 stars. More