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AutoNation Honda O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.6
1,456 Reviews
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,456 reviews

July 28, 2022

Great, personable service department that takes care of customers in a quick, professional manner, especially the leadership of the department. More

by juliegalluzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department head who wears the white shirt, glasses and gray/white hair
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Aug 02, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 26, 2022

I arrived for an oil change, without an appointment. Was not aware of necessity of appointment. The job as done expeditiously - as has most of the work on this vehicle. Thanks More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, do not recall name
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Jul 29, 2022 -

AutoNation Honda O’Hare responded

Hi Dan, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

July 25, 2022

Many thanks to Demarcco and the leadership in the Service Department! Thank you for making me feel like family and not like just another customer. Team, keep up the excellent work! More

by Oso Pianoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarcco, Ray
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Jul 28, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2022

You were very honest about what my card needed and I appreciated that the service was great and fast More

by Blarkin1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef alwari
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Jul 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Very knowledgeable and courteous staff. Very pleasant waiting area.. Any repairs needed are thoroughly explained by tech and answers any questions you might have. More

by rmberg1043mimarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Report | Print
Jul 26, 2022 -

AutoNation Honda O’Hare responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 21, 2022

I arrived at opening for oil change. Service was completed in one hour. I was satisfied with this visit.. The last visit was terrible . In fact I was giving this dealership a second cha More

by Jim3919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soto
Report | Print
Jul 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2022

It shouldn’t take 3 hours to do a diagnostic on my car. Advisors are inexperienced. More

by hova1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalen Meredith
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Jul 23, 2022 -

AutoNation Honda O’Hare responded

Hi, we are disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

Jul 30, 2022 -

hova1983 responded

My platinum warranty says it covers the alternator. It’s been almost two weeks, and I’m still waiting from the advisor if in fact my warranty covers that part…

July 19, 2022

Great, fast service. Demarco, the service manager, was courteous, thorough, and kept me informed. Recommend More

by dhmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco
Report | Print
Jul 22, 2022 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

July 19, 2022

Great work - excellent service. Always the best service at O’Hare Honda. Will always use them More

by suenealclark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Meredith
Report | Print
Jul 22, 2022 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 18, 2022

I would Highly recommend AutoNation Honda O’Hare to anyone looking to purchase a new car. Everyone is super nice They treat you like Family ❤️ More

by marieabbate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
Report | Print
Jul 18, 2022 -

marieabbate responded

Yes I wrote this review about Honda O’Hare AutoNation. Great !!!!! 5 *****

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