AutoNation Honda O’Hare

The staff is alarmingly rude. Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encount Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encountered was more and more rude, and this is a recurring issue every time we get serviced. It takes hours for something as simple as an oil change. I sincerely hope they find new employees that have at least an ounce of kindness or they’re better trained. More

Fast and courteous service from everyone and the car came back clean with all services explained back clean with all services explained More

AutoNation went out of their way to fix My Honda car. It exceeded my expectations. Thank you Kim and others for all of your help. It exceeded my expectations. Thank you Kim and others for all of your help. More

MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down to lacate and get my keys back. While driving I found that the lubricant was only 30% which told me that I need an oil change again. I drove back to the dealership and was told that it was not reset and service person will reset it. Later they reset the screan. I am not yet sure why these mess and why a costumer has to drive the car back to get a result. SORRY IF YOU CAN NOT CONSUME THIS RATING . I DO NOT LIKE TO SEE ANOTHER UNSATISFIED CUSTOMER FOR REASONS THAT CAN BE EASLY FIXED. More

They are expert in their job that’s why Work is done faster or quickly faster or quickly More

I had a great experience at AutoNation Honda O’Hare! The process of buying my vehicle was quick and easy! I was never hassled at any time during my time there. The process of buying my vehicle was quick and easy! I was never hassled at any time during my time there. More

Diagnosis was accurate, but was able to get work done for 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. 50% cheaper at local mechanic. Honda parts were not used but just required back brake pads, machine of rotors, and 2 new calipers. More

After a little back and forth the credit manager went out of his way to give me a great loan rate on my civic. Being on a fixed income I greatly appreciated the effort. Also purchased a comparable coverage p of his way to give me a great loan rate on my civic. Being on a fixed income I greatly appreciated the effort. Also purchased a comparable coverage policy significantly less than carshield. Thanks Mary for getting me into the dealership. More

ALWAYS great service! Staff is routinely customer-focused, efficient and friendly. Been coming here since 1097. VERY SATISFIED!! Staff is routinely customer-focused, efficient and friendly. Been coming here since 1097. VERY SATISFIED!! More

Always satisfied with the service. Service is fast and always keeps me up to date on what services are needed for my car. Service is fast and always keeps me up to date on what services are needed for my car. More