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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,457 Reviews
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,457 reviews

September 30, 2022

Drove 2 and a half hours to purchase a vehicle that online said it had 44,000 miles on it. Sat there for 4 hours was about to do paper work and finally saw the vehicle has 98,000miles on it. I also alr More

by Blairmorgan07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They didn’t spend enough time with me to even know
Oct 05, 2022 -

AutoNation Honda O’Hare responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

September 30, 2022

Your services were done very efficiently. I was appreciative of the fact I was able to leave my mothers car there for several days after service to come up with an agreement for your dealers More

by Speckals8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yosef, Bobby, Joseph
Oct 07, 2022 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 30, 2022

Quality of work is good. Prices are not. They leave the paper floor mats in your car after the service rather than remove after parking your car in the lot so you get to re More

by ntcmngbck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dntremember
Oct 07, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. If you'd like, please contact our General Manager at (847) 474-4048. We'd appreciate the chance to make your experience a positive one.

September 29, 2022

Great service, the service Representative was very helpful, overall everything went well, not problems at all. More

by Fer635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo
Oct 06, 2022 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2022

Thank you and I appreciate your careful service for my 2020 Honda Civic over the weekend. More

by erni.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco
Oct 03, 2022 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2022

DeMarcco, the service rep, was very helpful, and overall things went well - job well done... More

by dutch31709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarcco Drummer
Sep 28, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2022

Alfredo, service advisor at Ohare Honda reinforces my faith in the Honda brand as far as what I have come to expect. Thank you for your help. More

by Plagunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo
Sep 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

Great service, the customer service rep was very helpful and courteous .Attentive to my needs. More

by Jm416487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 24, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 21, 2022

Awesome staff that always goes above and beyond expectations!!! I always walk away feeling good and I’m sure my car does too! More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 25, 2022 -

AutoNation Honda O’Hare responded

Hi Sean, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Honda O'Hare! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2022

Clean facility , great coffee and snacks for waiting guests, quick service from the time of drop off More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 26, 2022 -

AutoNation Honda O’Hare responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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