AutoNation Honda O’Hare

We drove up from Indiana to purchase our new Pilot. This was one of the most pleasant experiences we had in purchasing a new vehicle. From our phone conversations prior to coming up and till we drove out t was one of the most pleasant experiences we had in purchasing a new vehicle. From our phone conversations prior to coming up and till we drove out the door with our Pilot; our experience with O'Hare Honda was delightful. Everyone we came into contact with was extremely courteous. From the salesmen, general sales manager, service department employees and the finance department; they were nothing but helpful and not in a hurry to get you out the door. They wanted to make sure we were fully satisfied with our purchase. O'Hare Honda exceeded out expectations in a dealership. We will definitely make the drive up again to purchase a vehicle either new or used. More

I was referred by a friend to this dealer because his friend was a salesperson. As soon as I got into to the parking lot, I was assisted and met with this person. He was really friendly and informative. friend was a salesperson. As soon as I got into to the parking lot, I was assisted and met with this person. He was really friendly and informative. His first question was what I was looking for so he can better assist me. I was not sure at the time if I wanted used or new so he showed me both (for an Accord). After that, everything ran smoothly. The test drive was great and when we finally sat down to talk more formally, I felt ready to make a purchase. I was not expecting to purchase a car that day but everyone was so nice and helpful that everything was going easier than expected. Before I knew it, I was talking with a Business Manager about the financing after we agreed to a price. From the beginning with walking around and looking at the cars available, to the end with signing all the paperwork, the staff at O'Hare Honda were always friendly, always helpful, very informative, and I did feel that they were trying to get me the best deal. I did not feel pressured at any point. I had just graduated college and this was the first new car purchase that I (and my family) had made, so I was expecting a stressful situation, but everything was the exact opposite. I am really impressed with the service and quality of everything at this dealership and I look forward to making future purchases from them, once I pay this first car off anyway. More

The salesperson we had was thoroughly unprofessional. Here are some examples: he constantly "had to go check with his sales manager" on any concession we requested. Made us wait 10 minutes each time. Whe Here are some examples: he constantly "had to go check with his sales manager" on any concession we requested. Made us wait 10 minutes each time. When I told him to fetch the SM, so he didn't have to leave us again, he stopped the charade. They pushed the "value holds on these cars" issue, but when it came to our trade-in, the same make & model of what we were buying, but 6 years older, they said they couldn't do anything with it, and quoted us under blue book value. The salesman made a couple of off-color remarks to me about female drivers, and even a homophobic remark. We walked out. Snide, ignorant staff. Don't even get me started on their service department, we have had so many problems with them! This is a remarkably bad outfit to work with. More

I had priced the Honda CRV-EX-L 4WD at several different Honda dealerships, and O'Hare Honda was the only dealership that came through on their word, as well as on the quoted price. I found this to be a dea Honda dealerships, and O'Hare Honda was the only dealership that came through on their word, as well as on the quoted price. I found this to be a dealership of high integrity, and they made my "car purchase", not so much of a "nerve wrecking experience". Friendly, professional,courteous, and in the business to sell an exceptional product. I had one Honda dealership that I could have gone to that was closer to my home...and probably drove past three other Honda dealerships on my way to O'Hare Honda. This dealership is well worth the extra drive. More

I have waited about 6 months to find something I don't like about my new Honda. I still can't find a single thing that I don't love. I LOVE MY HONDA! I'm 60 years old and this was my very first "new" c like about my new Honda. I still can't find a single thing that I don't love. I LOVE MY HONDA! I'm 60 years old and this was my very first "new" car. I was very apprehensive about so many things, the price, the service, the warranty, you name it I was nerveous about it. But Ken and everyone that I met at O'Hare Honda made me feel at ease, answered all my questions, gave me a great deal and just generally made me comfortable in the knowledge that I was making the right decision. The convenience of having such a wonderful dealership so close to where I work is great. I dropped off my car this morning, they gave me a ride to work and now I can add to the list of professionals, a great service department. Thank you to everyone at O'Hare Honda...I drive with a smile every day! Sharon B. Chicago More

What a refreshing experience in car buying at Ohare Honda. I went in to lease a civic for my daughter, and throughout the whole time I was pleasantly surprised at every turn. Richard was very professi Honda. I went in to lease a civic for my daughter, and throughout the whole time I was pleasantly surprised at every turn. Richard was very professional, took his time with me, explaining everything I had questions about. I got a great deal on the Honda Civic lease, and would definitely recommend this dealership to anyone who wants to be treated fairly, with respect, for a very enjoyable experience. By far, in all my years of car buying, this dealership is a stand out. From the moment I called on the phone, to walking in the door I never met a more pleasant group. Good job Ohare Honda, you really went the extra mile for me! Even after I closed on the deal, I got a follow up call to see if everything was okay, and if I had any more questions about the car. I will definitely be back there for my next purchase. More

No other dealership that I've ever set foot in has offered the warmth and friendliness that O'Hare Honda welcomed me with. I set out to purchase my vehicle and was immediately met with exceptional kno offered the warmth and friendliness that O'Hare Honda welcomed me with. I set out to purchase my vehicle and was immediately met with exceptional knowledge and professionalism. They exceeded all of my expectations, even ones that I'm a stickler about. The Sales managers were fair and accomodating. My sales person, Job, was very attentive and patient while I listed him my vehicle preferences. The presentation of the vehicle as well as the purchase process was exciting and enjoyable. They're with you from beginning to end! I received a tour of the facilities while I waited for my new baby to be detailed! The waiting area, showroom and general appearance of the dealership was upbeat and modern. I can't wait to go back for my first oil change and possibly shop for some accessories! More

I had a very good experience and JOb Alex was very easy to work with. No hi pressure sales but very knowledgeable. The Costco releated price was excellent. I like the starbuck coffee but they should have to work with. No hi pressure sales but very knowledgeable. The Costco releated price was excellent. I like the starbuck coffee but they should have a vending machine for snacks. I left very very satisfied. I also worked with Greg Czub who was terrific and knowledgeable and very supportive. Got me out fast. I liked these people. More

well, that is business and of course Dealership try to sell for a good price and a customer try to buy for a good one for him. I liked that place, because there is the chance to talk and to be heard about sell for a good price and a customer try to buy for a good one for him. I liked that place, because there is the chance to talk and to be heard about your needs. Salesperson I was working with is a very nice lady, who tried to make me happy till the very end, and I am a very nasty customer. Budget is tight right now, but I was able to find a good deal for car. I was given a lot of options to work with. I will diffidently be back to that location and I will personally recommend Mary Rycerz as a best person to talk to find a dream car. thank you, Ohare Honda! More

Me and my family had a great service and help from your sales people, especially sales person Mary Rycerz.She came on her day off to help us and we appreciate how she treated us. We will recommend your de sales people, especially sales person Mary Rycerz.She came on her day off to help us and we appreciate how she treated us. We will recommend your dealership to our friends and Mary Rycers as sales person. Thank you. More