AutoNation Honda O’Hare

Everyone was very friendly and worked really hard to get me the car I wanted and the a deal I could afford. Shahbaz Sheikh was very instrumental in bringing me in and making sure I received the service I d me the car I wanted and the a deal I could afford. Shahbaz Sheikh was very instrumental in bringing me in and making sure I received the service I deserved. My experience was very appreciated! More

I am completely dismayed with the professionalism of the agent. Send me back saying that, the shop is busy. I was not sure which trim I like to buy... So I asked lot of questions regarding different agent. Send me back saying that, the shop is busy. I was not sure which trim I like to buy... So I asked lot of questions regarding different trims. After I was kind of decided, Then asked about the final price. I don't know about the other agents,... But after the treatment I received I am never gonna go back. More

My husband and I purchased a 2011 CR-V at O'Hare Honda on February 12, 2011. We had such a good experience that we want to be sure we have an opportunity to sing the praises of O'Hare Honda and of our salesp February 12, 2011. We had such a good experience that we want to be sure we have an opportunity to sing the praises of O'Hare Honda and of our salesperson, Job Alex. We have purchased other vehicles from O'Hare Honda and always had a good experience. However, this time we went through the Consumer Reports "Build & Buy" service. Our hope was that O'Hare Honda was a participant, and fortunately it was. Gina DiGiacomo from O'Hare's Internet sales group responded with a quote almost immediately. Upon arrival at O'Hare, Job Alex greeted us and took over as our salesperson. He did an excellent job, was helpful with all of our questions, and very patient when we both test drove a couple of times and discussed colors and features, etc. We also felt that Job new everything there was to know about the CR-V and probably the other vehicles at Honda. His knowledge and helpfulness was impressive. Job has also followed up and has encouraged us to call him with questions. The business manager, Marc Brescia, was also very helpful. All in all we couldn't be happier with our purchase experience at O'Hare Honda and with Job's excellent help and patience. Needless to say this is precisely why we will continue to come back to O'Hare Honda (my husband has his eye on the Ridgeline sometime in the next couple of years). We will also continue to recommend O'Hare Honda to friends and family. Thanks much, Patty S. More

Needed my usual oil change and had a coupon. First customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a winter inspection which he accepted along with the oil change coupon. He complimented me on my driving habits and said that I still had some time left before the oil change was needed. Upon getting the car, it was washed and very clean and done within the hour while I waited. I got a good price for the service I got and feel like they are taking good care of the car they sold to me. More

One of the hardest things for any consumer to do is to purchase a new vehicle. The negative images of the car saleperson are abundant. Mary Rycerz and the staff at O'Hare Honda made my experience anything purchase a new vehicle. The negative images of the car saleperson are abundant. Mary Rycerz and the staff at O'Hare Honda made my experience anything but negative. I was treated with the utmost respect. My feelings and concerns were real to Mary and she made that abundantly clear. From the minute I walked in the door to when I left that evening with my new vehicle, my concerns and my satisfaction were her primary focus. She even followed up with me the next day! More

Their price beat other dealers by a significant amount and their internet sales department was very responsive. The combo of the two got us in the door. Their in store sales staff was very pleasant to wor and their internet sales department was very responsive. The combo of the two got us in the door. Their in store sales staff was very pleasant to work with and made sure we knew how everything in the car worked before we drove it off the lot. More

I came into this dealership at 3:00 on a Saturday with a dead battery. I had a cable jump to get there. Greg checked and said they had 1 battery left for my Honda Civic Hybred, but no service people were dead battery. I had a cable jump to get there. Greg checked and said they had 1 battery left for my Honda Civic Hybred, but no service people were left to put it in. He suggested I buy the battery and come back on Monday a.m. Instead while he went to get the one battery left, his partner Jerimy started taking out the old battery himself. Together they had the new one in and me out of there before 4:00. NOW THAT'S SERVICE THAT GOES THE SECOND MILE. I AM SO GRATEFUL. They saved my neck. The Rev. Dr. Howard E. Wennes (Californian working temporily in Chicago) hwennes@aol.com More

Most of my previous car-buying experiences have been long and arduous. I told my sales consultat Jane Cigir at the start that I enjoyed buying a car about as much as pulling my own teeth with rusty pliers. and arduous. I told my sales consultat Jane Cigir at the start that I enjoyed buying a car about as much as pulling my own teeth with rusty pliers. My Dec. 29 experience at O'Hare Honda with Jane (and Marc in the business office) was by far the most pleasant I have ever had. She was pleasant and helpful from the moment I walked into the dealership, which was very busy that day. She asked me the right questions to determine what features were important to me. We took a test drive, picked a color and started the process. I'm now driving a beautiful new 2011 Accord. It was quick and virtually stress-free, which I cannot say has ever been the case before over more than 3 decades of car buying in 5 states. I will enthusiastically recommend Jane Cigir and O'Hare Honda to any of my friends in the future and know that they will be treated well. More

From the minute I entered the Service Department everyone was friendly and helpful. I explained to Dave Kingdon what I needed and when he was finished he went over what he did to the car, why and what would was friendly and helpful. I explained to Dave Kingdon what I needed and when he was finished he went over what he did to the car, why and what would be needed in the future. I was very pleased with the way everything was handled. More