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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,453 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,453 reviews

March 31, 2011

This is my second new vehicle I have leased through O'Hare Honda and it will certainly not be the last. After bringing in my current car for service, I inquired about an offer I had seen displayed in More

by gottschalka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 31, 2011 -

AutoNation Honda O’Hare responded

Thank you for your wonderful review. We truly appreciate your kind words. We here at O'Hare Honda want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. We are pleased to know our goal was accomplished. Luis will be very happy to hear about your visit. Once again, thank you so much for your positive review. We are looking forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

March 30, 2011

I was satisfied with the service of my dealer, Mr. Loma. He gave me a reasonable and a fair deal. He showed patience and gave enough of his time to answer all my concerns with regards to purchasing or leasi More

by rechelles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ernie loma
Mar 30, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We here at O'Hare Honda enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be patient,informative and helpful. We are pleased to hear we accomplished our goal. We're also pleased to know your experience was an enjoyable one. Ernie Loma will be very happy to hear about your visit. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

March 30, 2011

Kevin Rooney's low pressure and courteous approach made my purchase of a 2011 Honda Accord through the Costco program a very pleasant and easy experience. He and Sales Manager Andrew Tomlinson are super-c More

by Kenneth Omura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rooney and Andrew Tomlinson, Andrew Tomlinson
Mar 30, 2011 -

AutoNation Honda O’Hare responded

Kenneth, thank you for your positive review. We really appreciate the time you have taken to share your experience at our dealership. We here at O'Hare Honda take pride in providing our customers with high-quality service and a comfortable experience. We believe in being informative, helpful, friendly and committed to customer satisfaction. We strive to make sure our customers have an incredible experience. We are pleased to hear we accomplished our goal. Kevin Rooney and Andrew Tomlinson will be happy to hear about your visit. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

March 28, 2011

We needed a new car and decided that the Fit was the car for us. After an online inquiry, Bill provided me with a great internet price that my neighborhood dealer could not touch. Shahbaz followed with know More

by Peggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz Sheikh
Mar 29, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We here at O'Hare Honda believe in making sure our customer's experience is as easy and enjoyable as possible. We believe in being informative, professional and helpful. We like to go the extra mile to make sure our customers are completely satisfied. We strive to not only provide our customers with great service, but to also build lasting relationships. Through our actions, we want to let our customers know they are valued. We are very pleased to hear we accomplished our goal. Shahbaz will be happy to hear about your experience. Once again, thank you so much for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

March 27, 2011

I have been looking for a used Honda CR-V and after doing quite a bit of research decided I wanted to go to O'Hare Honda. I was not disappointed. My husband and I worked primarily with Shahbaz Sheikh and he More

by suec0401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz Sheikh
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Sue, Thank you for taking the time to such a great review. We were happy to hear that you had such a great experience with Shahbaz. At O’Hare Honda we strive to provide 100% customer satisfaction and long-lasting customer relations. We hope you enjoy your new car and please let us know if you need anything in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

March 13, 2011

Everyone was very friendly and worked really hard to get me the car I wanted and the a deal I could afford. Shahbaz Sheikh was very instrumental in bringing me in and making sure I received the service I d More

by merlino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz Sheikh
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Thank you for taking the time to write this review. We were pleased to hear about your experiences with Shahbaz Sheik. At O’ Hare Honda we believe in providing the very best customer service and are happy we accomplished this goal. We appreciate the recommendation and please let us know if we can be of assistance in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

Apr 05, 2011 -

merlino responded

I amend my original review. Shahbaz & Andrew Tomlinson basically committed fraud on my lease. Will not recommend them to anyone.

March 05, 2011

I am completely dismayed with the professionalism of the agent. Send me back saying that, the shop is busy. I was not sure which trim I like to buy... So I asked lot of questions regarding different More

by SanjayaKp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not remember
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Sanjay, We appreciate you taking the time to bring this experience to our attention. At O’Hare Honda we value every customer’s opinion and always strive to provide the highest quality of customer service and 100 % satisfaction. I am sorry we did not meet that goal during your visit and would I like to assist you to try and resolve any issues. Please contact me at the information listed below so we can discuss your experiences and I hope you accept our apology for any inconvenience. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

February 23, 2011

My husband and I purchased a 2011 CR-V at O'Hare Honda on February 12, 2011. We had such a good experience that we want to be sure we have an opportunity to sing the praises of O'Hare Honda and of our salesp More

by pskiersch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex (Salesperson), Marc Brescia (Business Manager), Gina DiGiacomo (Internet Sales), Andrew Tomlinson (General Sales Manager), Job Alex, Marc Brescia, Andrew Tomlinson, Gina DiGiacomo
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Patty Thank you so much for taking the time to write such a great review. We are always pleased to hear about a great customer experience and we are happy to know that Job provided such great customer service. At O’Hare Honda we try to establish lasting relationship and are happy to know we accomplished our goal. Please do not hesitate if you need anything in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

February 17, 2011

Needed my usual oil change and had a coupon. First customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a More

by IngridSchmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Ingrid, Thank for taking the time to share your experiences with O’Hare Honda. We are happy to hear that you were taken such good care of. Please let us know if you need anything in your future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

February 14, 2011

One of the hardest things for any consumer to do is to purchase a new vehicle. The negative images of the car saleperson are abundant. Mary Rycerz and the staff at O'Hare Honda made my experience anything More

by joeand334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz, Mary Rycerz
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Joe, Thank you for taking the time to write this great review. You are happy to hear that we went above and beyond your expectations. We hope you enjoy your new vehicle and if you need anything please contact us. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

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