AutoNation Honda O’Hare
Des Plaines, IL
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This is my second new vehicle I have leased through O'Hare Honda and it will certainly not be the last. After bringing in my current car for service, I inquired about an offer I had seen displayed in O'Hare Honda and it will certainly not be the last. After bringing in my current car for service, I inquired about an offer I had seen displayed in the lobby. It seemed they were looking to buy back used models of the very car I was driving. Luis worked tirelessly with me to get me the best deal and stuck with me through a few bumps we encountered in trying to register my vehicle in another state. In the end, I walked out with a new vehicle, no repair fees, and a lower monthly payment than the one I had previously. Everyone from the porter who brought my car around to the sales manager was extremely friendly and helpful. I'll be sure to stop back when my lease is up. More
I was satisfied with the service of my dealer, Mr. Loma. He gave me a reasonable and a fair deal. He showed patience and gave enough of his time to answer all my concerns with regards to purchasing or leasi He gave me a reasonable and a fair deal. He showed patience and gave enough of his time to answer all my concerns with regards to purchasing or leasing the car. The other staffs are helpful,too. More
Kevin Rooney's low pressure and courteous approach made my purchase of a 2011 Honda Accord through the Costco program a very pleasant and easy experience. He and Sales Manager Andrew Tomlinson are super-c my purchase of a 2011 Honda Accord through the Costco program a very pleasant and easy experience. He and Sales Manager Andrew Tomlinson are super-customer focused and they were very responsive to questions I had regarding the closing figures the morning after my purchase. More
We needed a new car and decided that the Fit was the car for us. After an online inquiry, Bill provided me with a great internet price that my neighborhood dealer could not touch. Shahbaz followed with know for us. After an online inquiry, Bill provided me with a great internet price that my neighborhood dealer could not touch. Shahbaz followed with knowledgeable and friendly customer service. You can't beat a dealer with smart salesmen and great prices Thank you! More
I have been looking for a used Honda CR-V and after doing quite a bit of research decided I wanted to go to O'Hare Honda. I was not disappointed. My husband and I worked primarily with Shahbaz Sheikh and he quite a bit of research decided I wanted to go to O'Hare Honda. I was not disappointed. My husband and I worked primarily with Shahbaz Sheikh and he made the process very easy and less stressful. We knew which car we wanted and Shahbaz made sure we were informed of all of the features and benefits. He really worked with us to ensure we got the vehicle we wanted at a price we could afford. He went above and beyond to help us with the trade in and ensure we were able to buy the car that day. I am thrilled with my car and even though I live five minutes away from another Honda dealership, I will be going to O'hare Honda for my future service needs and recommending them to anyone who wants a quality car with outstanding customer service. More
Everyone was very friendly and worked really hard to get me the car I wanted and the a deal I could afford. Shahbaz Sheikh was very instrumental in bringing me in and making sure I received the service I d me the car I wanted and the a deal I could afford. Shahbaz Sheikh was very instrumental in bringing me in and making sure I received the service I deserved. My experience was very appreciated! More
I am completely dismayed with the professionalism of the agent. Send me back saying that, the shop is busy. I was not sure which trim I like to buy... So I asked lot of questions regarding different agent. Send me back saying that, the shop is busy. I was not sure which trim I like to buy... So I asked lot of questions regarding different trims. After I was kind of decided, Then asked about the final price. I don't know about the other agents,... But after the treatment I received I am never gonna go back. More
My husband and I purchased a 2011 CR-V at O'Hare Honda on February 12, 2011. We had such a good experience that we want to be sure we have an opportunity to sing the praises of O'Hare Honda and of our salesp February 12, 2011. We had such a good experience that we want to be sure we have an opportunity to sing the praises of O'Hare Honda and of our salesperson, Job Alex. We have purchased other vehicles from O'Hare Honda and always had a good experience. However, this time we went through the Consumer Reports "Build & Buy" service. Our hope was that O'Hare Honda was a participant, and fortunately it was. Gina DiGiacomo from O'Hare's Internet sales group responded with a quote almost immediately. Upon arrival at O'Hare, Job Alex greeted us and took over as our salesperson. He did an excellent job, was helpful with all of our questions, and very patient when we both test drove a couple of times and discussed colors and features, etc. We also felt that Job new everything there was to know about the CR-V and probably the other vehicles at Honda. His knowledge and helpfulness was impressive. Job has also followed up and has encouraged us to call him with questions. The business manager, Marc Brescia, was also very helpful. All in all we couldn't be happier with our purchase experience at O'Hare Honda and with Job's excellent help and patience. Needless to say this is precisely why we will continue to come back to O'Hare Honda (my husband has his eye on the Ridgeline sometime in the next couple of years). We will also continue to recommend O'Hare Honda to friends and family. Thanks much, Patty S. More
Needed my usual oil change and had a coupon. First customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a winter inspection which he accepted along with the oil change coupon. He complimented me on my driving habits and said that I still had some time left before the oil change was needed. Upon getting the car, it was washed and very clean and done within the hour while I waited. I got a good price for the service I got and feel like they are taking good care of the car they sold to me. More
One of the hardest things for any consumer to do is to purchase a new vehicle. The negative images of the car saleperson are abundant. Mary Rycerz and the staff at O'Hare Honda made my experience anything purchase a new vehicle. The negative images of the car saleperson are abundant. Mary Rycerz and the staff at O'Hare Honda made my experience anything but negative. I was treated with the utmost respect. My feelings and concerns were real to Mary and she made that abundantly clear. From the minute I walked in the door to when I left that evening with my new vehicle, my concerns and my satisfaction were her primary focus. She even followed up with me the next day! More