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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,453 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,453 reviews

June 07, 2011

Mary Rycerz is the best! Professional, actively listens & knowledgeable & understands what her customer is looking for in a car. Mary makes car buying simple and painless and she sure made me feel importa More

by slemay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz, Mary Rycerz
Jun 08, 2011 -

AutoNation Honda O’Hare responded

Thank you very much for your positive review. We appreciate your taking the time to visit our dealership and share your experience. At O'Hare Honda, we take great pride in our work. We want to stand out from other dealerships. We do this by being extremely helpful, honest, informative, trustworthy, professional and friendly. Our No. 1 goal is to provide 100 percent customer satisfaction. We want to make sure our customers have a comfortable and enjoyable experience at our store. We are very pleased to learn that you enjoyed your visit to our dealership. We would also like to thank you for your compliment in regards to our staff. Mary Rycerz will be very happy to hear about your visit. Once again, thank you for your wonderful review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 30, 2011

Everyone was very professional and I would recommand a friend to this dealership Shabhbaz, Sheikh was a great sales man and he explain everything about my car to me he was great. Bill Bertucci was great a More

by javon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shabbaz, Sheikh,Bill,Bertucci, John, Azpuru, and Jeff, Fleming, John Azpuru
May 02, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We appreciate your taking the time to share your experience. At O'Hare Honda we strive for excellence and 100 percent customer satisfaction. Our goal is to be informative, helpful, friendly and honest. We want to establish long-lasting relationships with our customers and make sure they have an incredible experience. We are very pleased to learn that you had a quality visit. Shabhbaz Sheikh and Bill Bertucci will be very happy to hear about your experience. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 29, 2011

Every step of the process was outstanding. Great service, nice people, got to the point, fast. email of what sent to them I have to thank all of you guys for the outstanding service and atten More

by lskiera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Roman, Rich Hoffman...can't find card or remember the finance guys name gu, Adolfo Roman
April 27, 2011

Ryan was great every time I brought my Honda Civic for an oil change. He stated that I should consider turning my car in there and that he could introduce me to a couple of sales people that would help me g More

by econley81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz & Ryan Durso, Mary Rycerz
Apr 27, 2011 -

AutoNation Honda O’Hare responded

On behalf of O'Hare Honda, I would like to thank you for this wonderful review. We appreciate your visiting our dealership and sharing your experience. Hearing from our customers, who share their positive experiences with us, excites everyone at our dealership. Our goal is to provide excellent customer service and create lasting relationships with our customers. We want to be helpful and informative. Acquiring a new vehicle is an exciting experience. We want to make that experience, not only exciting, but memorable. O'Hare Honda has our customer's best interests in mind. We want to go above and beyond, in every department, to make sure our customers are completely taken care of. We are pleased to learn you had an incredible experience at our dealership. Ryan and Mary will be very happy to hear about your visit. Once again, thank you for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 22, 2011

He was very knowledgable and helpful. It felt as if I was talking to someone I've known for years, He made me feel comfortable in my decision making. Also, everyone was very friendly and was always will More

by BPeraino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Foresta, Steve Foresta
Apr 22, 2011 -

AutoNation Honda O’Hare responded

Thank you so much for your wonderful review. We here at O'Hare Honda believe in providing high-quality service. We focus on attention to detail, making sure our customers are totally satisfied and creating an enjoyable atmosphere. We take pride in our hard work and ability to be helpful and informative. We want to create great, lasting relationships with our customers. This is very important to us. We want to let our customers know they are valued. Our goal, every day, is to make sure our customers have an incredible and memorable experience. We are pleased to hear our goal was accomplished. Your taking the time to visit our store and share your experience is appreciated. Again, thank you very much for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 14, 2011

I came in late looking to purchase a new vehicle. Job Alex worked with me to answer all my questions about the Honda Element and other vehicles. He explained the difference between all wheel drive and t More

by samdowdsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex,Sam Scataglia and the manager whose name I forget, Job Alex
Apr 14, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We here at O'Hare Honda want to stand out from other dealerships. We do this by striving for excellence, being informative and building a quality relationship with our customers. We want to go above and beyond and let our customers know they are valued. Our goal is to make sure our customers are completely satisfied. We are pleased to hear our goal was accomplished. Job will be very happy to hear about your visit. We appreciate your taking the time to visit our store and share your experience. Again, thank you very much for your wonderful review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 06, 2011

The service Dept is the only excellent service department there is. No one does a better job and get the job done when promised. i came in for an oil change and David was helping me out and i was in and ou More

by MRPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Strickland
Apr 06, 2011 -

AutoNation Honda O’Hare responded

Thank you for your wonderful review. We appreciate your taking the time to share your experience. We here at O'Hare Honda strive to achieve excellence in every department of our dealership. We focus on making sure we provide high-quality work and outstanding customer service. We take pride in our work and like to establish lasting relationships with our customers. We want to not only provide the best service, but also the best prices. Our goal is to make sure our customers are completely satisfied. We are pleased to hear our goal was accomplished. Again, thank you very much for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 05, 2011

Thank you very much! I am very happy with my purchase and am grateful for all the help! Kevin Mize runs an excellent dealership, and I am glad I chose to come to OHare for my new car purchase. I love m More

by cstoeckel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Steve, Andrew, Steve Foresta, Andrew Tomlinson
Apr 05, 2011 -

AutoNation Honda O’Hare responded

Thank you for your wonderful review and congratulations on your Honda CR-V! We truly appreciate your kind words. We here at O'Hare Honda want to stand out from other dealerships. We do this by providing excellent vehicles and focusing on making sure our customers are well-informed and completely satisfied. We want to let our customers know we truly appreciate them. Our dealership strives to make sure our customers have a memorable experience. We are pleased to know our goal was accomplished. Once again, thank you so much for your positive review. We are looking forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 02, 2011

My experience at O'Hare Honda has been the best I have ever in my 59 years on this earth as far as purchasing a new car. From the manager, to the salesman, to the loan officer they could not have made th More

by bobbosam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Loma, Sam S
Apr 04, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We really appreciate the time you have taken to share your experience at our dealership. We here at O'Hare Honda take pride in providing our customers with high-quality service and a comfortable experience. We believe in being informative, helpful, friendly and committed to customer satisfaction. We strive to make sure our customers have an incredible experience. We are pleased to hear we accomplished our goal. Once again, thank you for your review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 01, 2011

This purchase, a Honda CR-V, was the 6th purchase for our family from O'hare over the past several years, 1 for my wife, 3 for myself, and 2 for our daughter. They are a very local dealer for us, which make More

by dzboater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rooney and Stan
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review and congratulations on your Honda CR-V! We here at O'Hare Honda enjoy providing high-quality service for our customers. Our employees take pride in their work and strive to leave a lasting impression. We want to be professional, helpful and willing to go above and beyond. We are committed to 100 percent customer satisfaction. We are pleased to hear we accomplished our goal. Thank you again for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

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