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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,453 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,453 reviews

January 06, 2012

Gina, the internet sales person, said they would match another dealer's email quote. But when I got there, the price was $700 higher. This was a complete waster of my time. More

by zhenyuLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gina
January 06, 2012

I purchased my first car ever in 2007 from Adolfo, it was a used Chevy. He shared excitement for me that I was getting my first car and took wonderful care of me and made sure the car was detailed. Last nigh More

by Sniewi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Roman, John Azpuru, Marc Brescia, Marc Brescia, Adolfo Roman, John Azpuru
Jan 06, 2012 -

AutoNation Honda O’Hare responded

On behalf of everyone at O'Hare Honda, I would like to first congratulate you on the purchase of your new 2012 Honda Civic! I would like to also thank you for sharing your experience with us. We are very happy to learn you enjoyed working with Adolfo, John and Marc. They will be excited to hear about your review. Thank you so much for your five-star rating and loyalty. We are proud to have you as a member of the O'Hare Honda family. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

January 02, 2012

I have been using the services of this dealer for a number of years, and by and large I have been satisfied. My experience today, however, was particularly pleasant and satisfactory. My old car had More

by Manuchehr Derakhshani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz Sheikh
Jan 03, 2012 -

AutoNation Honda O’Hare responded

I would like to first thank you for your business and loyalty. You have worked with us for a number of years and we are very happy to know we could make your latest experience a very enjoyable one. Thank you so much for this positive review. At O'Hare Honda, our staff is dedicated to 100 percent customer satisfaction. We are happy to have helped you. Shahbaz will be excited to hear about your review. Thank you so much for your kind words. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 31, 2011

Shahbaz was great to work with. His friendly, non pushy sales approach made me feel very comfortable. He also demonstrated sufficient product knowledge to answer most of my questions. Ohare Honda pro More

by Hadds1823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz sheikh
Jan 03, 2012 -

AutoNation Honda O’Hare responded

We are very happy to learn you enjoyed working with Shahbaz. He is an excellent member of our team and he will be very excited to hear about your review. Our staff believes strongly in making sure our customers have a comfortable and enjoyable experience at our dealership. We want to be friendly, professional, informative and trustworthy. We are thrilled to know you had a very good visit. Thank you so much for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 27, 2011

The salesman was very friendly and personable. We were given a reasonable quote on the new car and a good value for our trade in. Because of this we came to a price agreement quickly. My one complaint i More

by lissa.silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shabbaz Sheikh
Dec 28, 2011 -

AutoNation Honda O’Hare responded

I would like to thank you for this positive review. We are happy to know you enjoyed your visit to our dealership. At O'Hare Honda, our customers are priority No. 1. We want to make sure they enjoy a comfortable and memorable experience. We are happy to know you enjoyed the friendly and helpful service we routinely provide. We would like to apologize to you for the process taking longer than expected. We will make sure your next visit is much quicker. Thank you so much for sharing your experience. We truly appreciate your business. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 27, 2011

Mary was very easy to work with. She was very helpful and insightful to my needs. I felt very comfortable with her helping get a my new car. More

by nerodiva
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz , Mary Rycerz
Dec 27, 2011 -

AutoNation Honda O’Hare responded

I have read your review and I would like to thank you for your kind words. We are very happy to know you enjoyed working with Mary. She is an excellent staff member and personifies everything O'Hare Honda stands for. We strive for excellence and 100 percent customer satisfaction. We are very pleased to know we could achieve these goals with you. Thank you so much for this five-star rating. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 27, 2011

My recent experience at O'Hare Honda was terrific! Friendly, professional customer service, along with fantastic prices made it my first car-buying experience a very positive one. I am extremely grat More

by vglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahbaz Sheikh and Marc Brescia, Marc Brescia
Dec 27, 2011 -

AutoNation Honda O’Hare responded

We are very pleased to know we were able to make your first car buying experience an enjoyable one. Our goal, at O'Hare Honda, is to provide our customers with 100 percent customer satisfaction. We are pleased to know you also enjoyed the service provided by Shahbaz and Marc. They will be happy to hear about your visit. Thank you so much for this great review and recommendation. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 26, 2011

Have been doing business with O'Hare Honda for a few years and cannot picture going anywhere else. I am treated, at all times, with utmost respect and care. EVERYONE goes out of their way to make cert More

by ehartzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz, Ryan Durso, Dave Strickland, Paul Benedetto,, Mary Rycerz
Dec 27, 2011 -

AutoNation Honda O’Hare responded

We would first like to thank you for your loyalty. For years, you have worked with us and we truly appreciate your business. We are pleased to learn you enjoyed working with our staff. We are thrilled to know we could provide you an outstanding car buying experience. Thank you so much for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 22, 2011

Shabaz, the employee we worked with, was efficient, kind, and honest. He thoroughly answered all questions and made sure that I understood everything about my purchase. Sam was also very helpful in informing More

by jcho2mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shabaz Sheikh, Sam Scataglia
Dec 23, 2011 -

AutoNation Honda O’Hare responded

I would like to thank you for this great review. We are pleased to learn you enjoyed working with Shahbaz and Sam. We are very happy to learn they were able to make sure you were completely satisfied with your experience. We truly appreciate your kind words and look forward to our next opportunity to help you. Sam and Shahbaz will be very happy to hear about your review. Once again, thank you for this five-star rating. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

October 22, 2011

Working with Mary Rycerz was a complete pleasure. I felt she was very helpful and there for me with my questions. I would definitly recommend her and O'Hare Honda to everyone I know. More

by eileenclifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz, Mary Rycerz
Oct 24, 2011 -

AutoNation Honda O’Hare responded

Eileen, I would like to thank you for this positive review. We are very happy to learn you enjoyed the service provided by Mary. Our staff takes great pride in its ability to provide 100 percent customer satisfaction. This is our No 1 goal and we are pleased to learn we have reached it with you. Mary will be happy to hear about your review. Once again, thank you for this positive review. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

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