AutoNation Honda O’Hare

I already recommended this dealership to many people. I have been looking to purchase a new 2012 CRV and the customer service I received from them is definitely 5 stars. They were way out in front of many have been looking to purchase a new 2012 CRV and the customer service I received from them is definitely 5 stars. They were way out in front of many dealers I contacted -especially Schaumburg Honda which is about 2miles from we're I live. Gina gets right back to you no matter what time it is -I'm thinking she never sleeps:). I work in HR and would hire her in a minute-oh, you too Adolpho! Thank you I love my CRV! More

I have purchased 3 cars from O’Hare Honda over the years and have been thoroughly satisfied with my experience each time. They have great values with a wide selection. I want to personally thank Shahbaz She and have been thoroughly satisfied with my experience each time. They have great values with a wide selection. I want to personally thank Shahbaz Sheikh for his excellent customer service. More

Shahbaz Sheikh is the best thing that happened to Honda car sales...and O'Hare Honda gave us the best service we were looking for. This is based from the experience my husband and I had scouting for a good car sales...and O'Hare Honda gave us the best service we were looking for. This is based from the experience my husband and I had scouting for a good Honda Pilot over the Chicago area in several Honda dealerships. Believe me, we were already getting frustrated and about to give up hope in finding the best possible used Honda Pilot. And we found one in very mint condition at O'Hare Honda. And Shahbaz sold it to us. He is very professional, knows what he is selling, very well-informed, very helpful, friendly and accomodating and most of all, he is very efficient in processing the sale of the Pilot we found. Another man we are so fond of is Mr. Brion Parrish who happens to be in charge of the papers and finance. He is very helpful and efficient just like Shahbaz. We were EXTREMELY satisfied with the service of O'Hare Honda from the moment we stepped in to the moment we drove home with our new used Honda Pilot. I highly recommend Shabahz Sheikh to everyone looking for the best car and best service! More

This is the best experience I have ever had working with a dealer on an auto repair! They repaired a manufacturer defect and were extremely efficient in preforming routine maintenance at my convenience. Wi a dealer on an auto repair! They repaired a manufacturer defect and were extremely efficient in preforming routine maintenance at my convenience. Will be happy to take my car in for service in the future. More

First visit Shahbaz Sheikh welcomed my son and I promptly and very calming. He seemed to inquire with all the right questions and offered many choices on hand. I offered to him to let us look around if he ne and very calming. He seemed to inquire with all the right questions and offered many choices on hand. I offered to him to let us look around if he needed to attend to other potential customers and he stated that he was more then willing to stay by our side until our visit was over, and he did. We left with many questions answered and stating to Shahbaz that we will return another day. Shahbaz stated he would be on vacation the following week but feel free to still contact him on his vacation or some else at the dealership. Well, I did return to the dealership during his vacation (and didn't want to contact him on his vacation but planned on him being the initial salesman) to inquire some more about an Accord. While there I walked around outside on my own for awhile and then sat in the middle of the showroom waiting area unattended. It was obvious that they were very busy, but yet no one offered any assistance for almost 20 minutes. I then left the store somewhat disappointed that I was unable to speak with anyone. But again, they were busy and I'm sure there was an assumption that I was already taken care of. After informing Shahbaz of this in an email and that I was disappointed, he returned with a phone call to me, deeply apologizing. He offered prompt assistance, understood if I felt like not returning, and if I didn't return that he hoped I would not leave with a bad attitude torwards Ohare Honda and that what happened was very unusual and a fluke. He was sincere because he wasn't worried about loosing a sale, but that I was offended and he just wanted to correct that on the behalf of Ohare Honda. He did correct it with perfect mannerisms, mostly for such a young man. I was very impressed with his total maturity and demeanor. He is going places! Well, he sold me a brand new 2012 Honda Accord. Shahbaz had to pull me out of a negative zone that was not of his doing (or really no one elses for that part) and bring me up to a very positive zone and sell me a car on top of that. Great work! So, I feel Ohare Honda earns their reputation of a caring dealership. Also, Andrew Tomlinson and Marc Brescia were very professional, helpful and pleasant to work with. More

I called the dealership inquiring about a car that I saw online. I spoke to Shahbaz about the car and he was very attentive to my needs and what I was looking for in a car. Throughout the entire process, Sh online. I spoke to Shahbaz about the car and he was very attentive to my needs and what I was looking for in a car. Throughout the entire process, Shahbaz was extremely helpful, caring, and professional. I didn't feel pressured or as though I was being "schmoozed" at all, like I had at other dealerships in the area. I would without a doubt recommend both O'Hare Honda and Shahbaz- he truly revolutionized my car-buying experience. More

I received an online quote for a new fit form Gina at O'Hare Honda and was planning on a purchase later in the summer or early fall. Unexpectedly my car needs changed and Gina set up an appointment for O'Hare Honda and was planning on a purchase later in the summer or early fall. Unexpectedly my car needs changed and Gina set up an appointment for me to meet with Shahbaz in less than 3 hours time. Shahbaz was incredibly helpful and accommodating to my car buying needs (tight budget and a desire for a fuel efficient car). He was knowledgeable about the Fit and answered all my questions thoroughly. I wanted to stick with a basic model (I specified not wanting extra things to break) and never felt pressured to add options to the car. When I finished my test drive which was after 7 PM instead of being told to come back tomorrow, Shahbaz started the purchase paperwork and stayed at the dealership ( until 10:30 PM)to switch my license plates and even help move my belongings from one car to the other. I haven't purchased a new car in 10 years, but I can say that I have never been treated with as much courtesy as I was today. Any and all of my questions and concerns were addressed. I absolutely would recommend Shahbaz to my friends at O'Hare or any other dealership More

Best dealership and salesperson we have ever had in all our years of buying cars. Everyone extremely helpful! Our salesperson Shahbaz Sheikh was courteous, conscientious and very well groomed. He was our years of buying cars. Everyone extremely helpful! Our salesperson Shahbaz Sheikh was courteous, conscientious and very well groomed. He was very patient with us, never, never aggressive. From the minute we waked into O'hare Honda, Shahbaz helped us through the entire process. I will buy my next car from him and am happy to say: So very pleased. Thanks again, Shahbaz... More

I visited this dealship as part of the Costco Auto Program - specifically for a certified used car. After an lengthly initial wait, and a second walk up to the desk, the general manager brought Mary Program - specifically for a certified used car. After an lengthly initial wait, and a second walk up to the desk, the general manager brought Mary over to work with me and my husband. Mary was very friendly and spent time with us getting infromation on what we wanted/needed and discussed what was available at the dealership. We then went out to view what was available, then went for a test-drive. She made sure that I tested/drove the car to my satisifaction. We then again reviewed the car, then went inside to look at price. Because of the Costco program, there is a flat price agreement. Mary made sure to give us time to discuss and decide. After our decision was made, Mary made sure to set us up to view the dealship video, give us a tour of the service area (although it was already closed - questions that I had Mary was going to research and get back to me on Monday) and then kept us in-the-loop about our progress on where we were in the line for the finance manager. Once the sale was complete, Mary made sure that she was available for me until I drove off the lot. More