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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,453 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,453 reviews

February 27, 2013

Originally, i thought that I made a good deal buying a 2013 Odyssey from this dealership but when i brought back the car to have the options package/accessories installed in the car, I discovered that the More

by laetizia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Brescia, Andrew Tomlinson, Gina DiGiacomo, Ted Wala
Apr 02, 2013 -

AutoNation Honda O’Hare responded

Hi Laetizia, Thanks for taking the time let let us know about how you fell. Sorry to hear that you were not satisfied with your experience. Please feel free to contact me so that we can further discuss your situation. Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

Apr 02, 2013 -

AutoNation Honda O’Hare responded

Hi Laetizia, Thanks for taking the time let let us know about how you fell. Sorry to hear that you were not satisfied with your experience. Please feel free to contact me so that we can further discuss your situation. Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

February 14, 2013

Thanks Stan! I really love my new car and had a great Thanks Stan! I really love my new car and had a great experience working with you! My sister will most likely be coming in for the same car in a cou More

by mmarshfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Soczynski
Apr 02, 2013 -

AutoNation Honda O’Hare responded

Hi Marla, Thanks for your awesome feedback!! We are happy to hear that you love your new car! Stan is an awesome member of our team! Be sure to like us on Facebook and Twitter for insider specials. Enjoy your new car! Steve Foresta – General Manager O: 847-553-3159 C: 312-203-2600 sforesta@oharehonda.com

January 23, 2013

Absolutely herrandous and unprofessional approach to a genuine customer dissatisfaction issue. Insulting and rude choice of words when talking to a customer. Asking for a proof of a conversation from the More

by shotgun007
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce the service manager
Mar 20, 2013 -

AutoNation Honda O’Hare responded

Hi, Sorry to hear about your experience. At O'Hare Honda, we strive for great customer service. Please contact me so that we can further discuss your situation. Sincerely, Tom Wojcik – Internet Manager O: 847-553-3115 twojcik@ohareautogroup.com

November 28, 2012

I want to thank Stan Soczynski and Adolfo Roman for making my new car purchase such a pleasant experience. They were both extremely attentive to our requests for quotes and did their best to expedite o More

by acalam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Soczynski & Adolfo Roman, Adolfo Roman
Nov 28, 2012 -

AutoNation Honda O’Hare responded

It's great to hear that we were able to help you. I'm glad you took the time to let us know how your experience went. Customer feedback is what keeps us encouraged and able to continue to provide excellent service. We hope to see you back soon! Thank you again. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

November 24, 2012

Shahbez was really friend. He was honest and answered my questions in a friendly manner. He was polite to my parents. I felt that he helped me as much as he could. I am happy with my purchase. More

by Jino Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2012 -

AutoNation Honda O’Hare responded

I'm very glad to hear you are happy with your purchase. We want that more than anything. Thanks for letting us know how it all went. Your feedback helps us take even better care of our customers. Thank you for your business and your feedback! Please don't hesitate to come see us for anything else down the road. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

November 18, 2012

Absolutely blown away by our experience today. Saved $4k leasing a 2013 CRV with them vs competitor we actually really trusted. Did all the price discovery via email late Friday night, and they shockin More

by olyessad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex, Marc Brescia, John Azpuru, Gina DiGiacomo
Nov 20, 2012 -

AutoNation Honda O’Hare responded

I'm happy to hear we blew you away! We go out of our way to exceed our competition and responses like this make it worth it. Thank you for letting us know how your experience went. Don't forget to come see us for anything else you need down the road. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

November 13, 2012

The dealer was recommended to us as providing fair pricing and in general i would agree. More important to us was the follow up and persistence of Mary Rycerz. She followed up regularly with us but More

by DavidMorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz
Nov 20, 2012 -

AutoNation Honda O’Hare responded

Thank you for taking the time to let us know about your purchasing experience. We value having an effective, low stress process and Mary understands this. We are very happy to hear that you had a great time. Thank you for seeing us and we look forward to seeing you down the road! Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

November 05, 2012

I went to look for a new CRV today. While looking at some new crvs in the backlot,Ted Wala (salesman) stopped by to talk to me. After some questions on 2012/2013 crvs, I asked him if his manager would honour More

by Khan80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ted Wala, Ted Wala
Nov 20, 2012 -

AutoNation Honda O’Hare responded

I'm sorry to hear about your experience with us. We do the very best we can to provide our customers with the highest in service and it seems that you don't feel that way. I would value the opportunity to speak with you further regarding this at your earliest convenience. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

October 13, 2012

I am extremely satisfied with my experience in O'hare Honda. Stan was really friendly and of great help to us and I would admit that it was only because of his help that I was able to get my dream car fr More

by MaryMathew123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Soczynski
Oct 16, 2012 -

AutoNation Honda O’Hare responded

Thank you for your recommendation! It means a lot to us that we were able to help you get behind the wheel of your dream car. Stan is a great and valued member of our team. It makes me happy he was able to help you. Please, come see us again for anything that comes up down the road! We're here to help you. Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

September 02, 2012

I walked in not really ready to buy a car but eveyone went out of their way to make a deal that I could work with and I was overwhelmed with the friendliness and helpfullness of everyone. Stan Soczynski More

by jabjjb1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Soczynski
Sep 05, 2012 -

AutoNation Honda O’Hare responded

Thank you for the rave review and recommendation! Stan and Brian and fantastic members of the O'Hare Honda team and your compliments mean a lot to us. It was a pleasure to help you find a vehicle you are happy with and we hope you'll let us know if there is anything we can help you with in the future. Congratulations, and thank you for coming to see us! Regards, Steve Foresta - General Manager - sforesta@oharehonda.com

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