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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

September 03, 2013

No one ever says to them self, "I can't wait to go down to that dealership and negotiate with a sales person for a new car!" It's stressful, and typically a negative experience. And even when you More

by lbrownster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex
Sep 05, 2013 -

AutoNation Honda O’Hare responded

Thank you for the high praise! Making what can often be a stressful experience pleasant is what we strive for at O'Hare Honda, and it's always reassuring to hear that we've gone above and beyond. Job will be delighted to hear it. Be sure to come see us for any future needs, and make sure to keep up to date on deals and specials on our Facebook and Twitter. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

September 03, 2013

I would definitely recommend Job Alex, to our friends and family. Alex is very knowledgeable and thorough in explaining everything to us. He spent a lot of time and didn't forget any. He is very nice, consi More

by effie620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex, Job Alex
Sep 05, 2013 -

AutoNation Honda O’Hare responded

Congratulations on the new Accord! Thank you for taking the time to leave us such high praise. Customer service is our top priority, and it's delightful to hear that Job was able to go above and beyond to provide you with such a pleasant car-shopping experience. Please come back for any future needs, and be sure to like us on Facebook and follow us on Twitter to stay up to date on our promotions. Sincerely, Steve Foresta | General Manager | sforesta@oharehonda.com

September 02, 2013

Arrogant Waited 90 mins for sales guy. He told us they were the best and take their price. No negotiation. I'm fine w that but not after waiting. Complete arrogance and lack of concern for customer. More

by Qwejkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Need negatives stars to properly rate
Sep 03, 2013 -

AutoNation Honda O’Hare responded

I'm sorry to hear that you felt that way, Scott. I appreciate that you took the time to let us know about your experience. I assure you that customer service is our top priority. I'm committed to resolving this issue. Please contact me at your earliest convenience so that we can further discuss your situation. Sincerely, Steve Foresta | General Manager | sforesta@oharehonda.com

September 01, 2013

Job Alex was very friendly and professional. My experience due to Job Alex with O'hare Honda was very positive. His updates on my Honda Accord Touring was timely and he was able to cut down the wai More

by psychomike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex
Sep 03, 2013 -

AutoNation Honda O’Hare responded

Congratulations on the new Accord! Thanks for taking the time to leave such kind words here. We try very hard to make sure every customer has a great car-shopping experience, and it's always nice to hear when one of our staff goes above and beyond. Job will be delighted. Come visit us again for any of your future needs, and make sure you stay up to date on our latest promotions via our Facebook and Twitter. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

August 25, 2013

I went in to purchase my first car (ever!) and chose this dealer because my mother had a positive experience with the dealership when caring for her Hyundai. Stan Soczynski was our sales associate and we tru More

by GoGoTINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Soczynski, Stan Soczynski
Aug 26, 2013 -

AutoNation Honda O’Hare responded

Congrats on the new Hyundai! Thanks so much for the positive feedback. All of our salespeople try very hard to consider the needs of every customer, and it's great to hear that Stan provided you with such exceptional service. Please come back if you ever need anything else, and give your mother our best. Also check us out on Facebook and Twitter to keep up to date on our latest specials. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

August 20, 2013

I recently visited O'hare Honda to look for a new car, and I have to say, it was an excellent decision to shop here! The sales person I dealt with was Mary Rycerz and she was simply awesome! Very fri More

by gciszewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz
Aug 21, 2013 -

AutoNation Honda O’Hare responded

Congratulations on your new Civic! Thank you so much for the positive review. At O’Hare Honda we do our best to make sure that all of our customers drive away happy, and it’s always reassuring to hear we’re succeeding. Mary is one of our best, and she will be pleased to hear your glowing praise for her. Please come see us if you need anything else, and be sure to check us out on Facebook and Twitter for our latest specials and deals. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

August 13, 2013

My experience at O'hare Honda Dealership was nothing short of fabulous. My car representive was Mary Rycerz who was very knowledgable and thoughtful. She provided me with excellent service. She explaine More

by atafoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz
Aug 15, 2013 -

AutoNation Honda O’Hare responded

Wow, thanks so much for your kind words regarding your purchase with us, and congratulations on your new Honda Accord! I am happy to hear that Mary was able to provide you with all the information you needed to find a vehicle that best suits your needs. She is an excellent member of our sales team and will be glad to hear that she portrayed our team's dedication to our customers. We hope to see you for any future needs! Best, Steve Foresta | General Manager | sforesta@oharehonda.com

July 31, 2013

It was my pleasure purchasing my new 2104 Honda Odyssey from O'Hare Auto Group yesterday. The whole experience was completely positive. Gina Digiacomo was incredibly helpful and friendly getting me int More

by MusicianMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bundalo, Mary Rycerz, Andrew Tomlinson, Gina DiGiacomo
Aug 02, 2013 -

AutoNation Honda O’Hare responded

Wow, on behalf of our entire team, I would like to sincerely thank you for these kind words! Our number one goal is ensuring that each and every guest leaves our dealership 100 percent satisfied, and it is gratifying to know that our entire team was so helpful throughout your visit. Mary is an excellent member of our team, and I am pleased she was able to show you her dedication to providing our guests with top-notch service. We hope you will come back to us for any of your future sales or service needs! Also, be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

July 28, 2013

We were treated with extreme kindness and respect from the moment we walked through the doors of both the O'Hare Hyundai and Honda Dealerships to the moment that we waved goodbye to our Sales person Stan More

by jpang55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tomlinson, Stan Soczynski
Aug 01, 2013 -

AutoNation Honda O’Hare responded

Thank you for taking the time to write this review and congratulations on your new car! We strive for total client satisfaction throughout the purchase process, as well as during your vehicle ownership. I am glad to hear that our entire team was able to provide you with excellent customer service during your visit, as well as answer all of your questions. We hope to see you for your future automotive needs! Be sure to connect with us on Facebook and Twitter for updates and exclusive content. Best, Steve Foresta | General Manager | sforesta@oharehonda.com

July 27, 2013

I am extremely pleased with the service I received at O'hare Honda. The people I met were super friendly and they answered all of my questions. Not only that but Ted and Andrew went the extra mile to mak More

by sivkova_r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tomlinson, Gina DiGiacomo, Ted Wala
Aug 01, 2013 -

AutoNation Honda O’Hare responded

Thanks so much for this great review! We strive to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us! Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Steve Foresta | General Manager | sforesta@oharehonda.com

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