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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

August 18, 2021

Very good service! Very professional and friendly device advisor who is doing the great job More

by mikekogan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Mikekogan, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We hope you have a great day!

Aug 21, 2021 -

mikekogan15 responded

Thank you very much!

August 18, 2021

Always get my car in and out when promised.Great Always get my car in and out when promised. Great friendly smile great atmosphere and quick service. Appts are hard to get but they make every effort More

by Gcosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlenne
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Gcosto, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

August 17, 2021

I brought my car in for a scheduled appointment. When I got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he p More

by nmanolis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to rate a specific employee
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

August 17, 2021

They exceeded my needs for my lease and the customer experience was a 10/10 Everyone was really friendly and made my shopping experience wonderful! More

by RS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anatoly Pukhovich, Stan Soczynski, Michael Ufnal
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2021

Good customer service, friendly. We’ll keep using this place for future services. More

by Josmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

Great service! Staff explained what they were going to do to the car and was very attentive. Got the service done in a timely manner. More

by rebecalamadrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

Frank was my service representative and he explained all the services required and costs of eacy service. He was quick to provide service when i dropped off the car. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2021

Mainly went in to get transmission maintenance and brakes done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wa More

by ahcfn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer, Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2021

Easy in. Clean drop off service area. My discounts I had were accepted without an issue. Char was professional. Got vehicle back sooner than expected. More

by Paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Paw, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2021

We loved working with Mary! She made the whole process easy for us. We would highly recommend her to our friends. More

by Lizdaav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Lizdaav, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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