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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

August 31, 2021

It took me 2.5 hours to get just an oil change with an appointment. They took my car in fairly fast,but after that it took a long time. More

by Robertbellis825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarco, Bruce Breckenfelder
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 30, 2021

Very considerate and timely in their service. Knowledgeable staff and technicians. More

by Streed52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2021

I had an appointment for an oil change at 12:30 pm. They couldn't promise the car done by 2:00 pm. More than one hour and a half for an oil change? I have been a customer for 13 years. I'll be your customer More

by fhbeca
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know the name of technician
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

August 30, 2021

Our service writer was the best and helped me understand everything up to and including how we saved money because it was a 4 cylinder not a 6 cyl. More

by mcdonaldj111099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
my service writer was the best. , Bruce Breckenfelder
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

I bought a Pilot almost 6 years ago from them and since then I go for maintenance. Their service price is reasonable and they match the competitor promotions and prices. Team members are also good. Recentl More

by mohammadfozail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 04, 2021 -

mohammadfozail responded

Excellent service at auto nation O'Hare. Hope they maintain the quality

August 29, 2021

Went for service. Very professional. Identified problem and recommended follow up actions to resolve the problem. I would go to this dealer again. More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure her name, but 5 star
Sep 04, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

Normal scheduled service. Advisor was courteous. Good communication throughout. Satisifed. More

by tom.p.stapleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Aug 27, 2021 -

tom.p.stapleton responded

Review completed as requested

August 27, 2021

I bought a car in this car salon. A friendly, responsive team. I especially wanted to highlight the sales manager of Alexander. I am 100% satisfied with the work done. More

by Aleksei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleksandr
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2021

Yesterday was the last maintenance service of my warranty contract with AutoNation O'Hare. I was very impressed with the adviser Michelle Freeman (first time meet) She is courteous and friendly, knowledgeab More

by Homer W. Ma
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Freeman
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2021

I would definitely recommend Autonation Honda dealer , not only because I did get a great deal, their sales man, Mr. Harvey was very easy to work with and made the process simple and fast when I leased th More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Manuel Auto Services & Harvey for Sales
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi Nina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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