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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,455 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,455 reviews

October 27, 2021

DeMarcco is one of the kindest, most genuine service representatives I’ve ever worked with. He is thorough, explains everything before any work is done, and really cares about what you can or cannot aff More

by coal-1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMarcco Drummer
Oct 29, 2021 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 27, 2021

Ohare Honda was quick to get me in and evaluate the issue I was having with our 2011 Pilot. However, after the assessment is where I felt I was mislead. The estimate for the repair was quoted but what was i More

by robertcacini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Soto
Oct 30, 2021 -

AutoNation Honda O’Hare responded

Hi, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

October 26, 2021

Charlene Gauer always efficient and helpful. Charlene always great as usual. Charlene also got me in and out quickly. More

by laverneas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Oct 29, 2021 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 26, 2021

This dealership is a pleasure to do business with. I feel I can trust the staff to be honest and professional at all times. More

by marionrowe72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Job
Oct 29, 2021 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 25, 2021

Busy dealership but got me in ASAP that day to have a new car made, Thanks ! More

by mhetzel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young guy
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda OHare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 25, 2021

The staff was very helpful. The work was does well and in a timely manner. More

by Montal85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2021

Drive a long way to come to this dealership. Always a great experience! Great place to do business More

by Hoops31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 24, 2021

Charlene Gauer was very good. She is so efficient, professional. It didn't even take 50 minutes till I get my car back and car was washed clean. I difinately recommend her to every body. Thank you. More

by Auto Nation Honda service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda OHare and we hope to be of service again in the future.

October 23, 2021

The advisor, Charlene, was great. She gave me an accurate time for the service. Good job! More

by Andrew B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hello Andrew, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2021

My service advisor Char Gauer has been a constant at this dealership and one of the reason I return here for service on my car. More

by Mholcomb49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response. We look forward to your next visit! Take care!

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