AutoNation Honda Miami Lakes - Service Center

Great service I bought a Honda Oddyssey 2013 about 6 month a go,since i bought it i notice 3 different time the brake petal when all the way down i call firts time I bought a Honda Oddyssey 2013 about 6 month a go,since i bought it i notice 3 different time the brake petal when all the way down i call firts time took it for a check but they didnt found nothing and they where other claims of the same in the sistem...Yesterday i was near the the Auto Nation Honda of Holywood when the brake pedal when all the way down and the car didnt whant to stop,but because i was near the hollywood store when to the service area where those people check the car saw the pedal go down and told me that was normal , i told them i almost hit a car about 5 min a go cause didnt have brake,the people in Auto Nation Honda in Hollywood did not want to help me and treat me like a dog,I CALL Neal Cambell at the Miami Lakes store and told me to drive down there,he check the car and told me that i have to leave the car there ,they got me a rental car they treat me Real GOOD at MIAMI Lakes Honda.Neal call me today and told me that the car did had a problem and they are going to fix it...i aprecciated Auto Nation Honda of Miami Lakes great people,but i dont recommend to go to the Auto Nation Honda in Hollywood because i coudl have and accident beacause of the problem and they just dind care..... More

I brought my vehicle(2008 Civic ,29558 mileages,Honda manufacture specs still in place ) to this Honda dealer on July/2013 for just an oil change. They recommended the transmission flush service and I we manufacture specs still in place ) to this Honda dealer on July/2013 for just an oil change. They recommended the transmission flush service and I went along with it. BIG MISTAKE!. unbeknown to me at the time ,they overflowed the transmission case above the dipstick level marks(way up).To make this nightmare story short ,I had to bring the vehicle back to this dealer twice, they changed the water pump, belt tensioner, belt an engine mount for a grand total 0f $1717.56.The service advisors were evasive and dismissive of my questions as to why? for all this problems since I have been maintaining my Civic service up to date thru the years at Hollywood Honda without ever confronting any of this emergency repairs. As anybody can see, my car problems are eerily similar to what the previous Honda customer had to face in this place. Coincidence or a trend?. Now, my car has vibrations from the brake pedal up to the steering wheel that I never had before since I bought it brand new from Hollywood Honda back in 2008.NOT a good place to bring your car for service or repairs, but that's just my opinion. More

I had a honda civic for many years. I serviced it religiously at maroone honda of miami. Let me tell you, they screwed up my car. They over flowed the coolant and i noticed too late. Multiple visits religiously at maroone honda of miami. Let me tell you, they screwed up my car. They over flowed the coolant and i noticed too late. Multiple visits because they could not find the reason for overheating. Yet they continued to charge! Car would not start on another brand new honda accord, they changed the battery only to be back there again!!! for the same reason! Beware of service advisor Jose. That guy is a true con. You will go in for an oil change and next thing you know youll be driving your car out having changed the motor mounts and having paid $300 plus dollars!!!!! a true con artist! Tasha is there just to warm up the sseats. She has no clue about cars, yet, she will be the most unhelpful person. However, watch out for Jose Alamo and the shop foreman. Shop foreman has no education and manners at all! They will take you to the cleaners after giving you major attitude!!! Will never go back there again!!!!!!!! More