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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
813 Reviews

813 Reviews of AutoNation Honda Miami Lakes - Service Center

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August 16, 2021

Richard and Juan did an excellent job. They where always available to me. Any question where answers with solutions. I will always continue to service my vehicle with them. I have advise my wife and chil More

by marvinotero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Salas, Joe Aloisio, Felix Mendez, Oscar De La Puente, Jose Alamo, Jorge Fernandez, Carlos Fenice, Jordi Lopez, Carlos Lemus, Alphonso Garcia
Aug 20, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

Good dealer worried with customer satisfaction. One of the parts needed to fix the leaking of my car was on backorder. Service advisor was in contact with me all the time until I was called to take my car More

by utg06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austil Jadusingh (183)
Aug 20, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2021

Easy to make an appointment online and once you are there the Assistant Service Manager, in my case was Mr. Ernesto Amargos, professionally and promptly take care of your car. More

by Kharlosan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos
Aug 20, 2021 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

One of the worst Customer Service experience from the Auto Nation Honda SERVICE department in Miami Lakes, Fl. Took me over two days and numerous phone calls to get status on my car, this was supposed to More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Blaschke ZA
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi Ron, we regret to hear that you had this experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0143 -- we hope to hear from you soon.

August 12, 2021

Excellent service. The technician was very friendly and explained to me in detail the job done on the car. Greatly appreciated. I will recommend the place to my friends. More

by Gretel B.O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Hohle
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

August 12, 2021

Excellent attention and friendly team.Clean and super Excellent attention and friendly team. Clean and super efficient. I will recommend the place to my family and friends. Especial thanks to Anthony More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda Miami Lakes. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2021

two hours oil change with appoinment. poor customer service. i never back again. bye bye More

by hanibal03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
anthony
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0143. We hope to hear from you.

August 11, 2021

Clean, and efficient. The service tech was knowledgeable and professional More

by gtelfair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 10, 2021

Good prices, sincere people, excellent attention and friendly team. Thanks Erdwin Reinaldo in Sales Department and George Blaschke in Service Department More

by Jose Sotillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Blaschke, Alphonso Garcia
Aug 13, 2021 -

AutoNation Honda Miami Lakes responded

We are pleased to hear you had such a positive experience with us, Jose! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

If you’re gonna come to service, ASK FOR ANTHONY RAMIREZ. He made sure my Honda 2020 was in the perfect condition it should be. Super consistent with communicating about your vehicle on how much it’ll be loo More

by Claudiabojorge03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Aug 20, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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