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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
813 Reviews

813 Reviews of AutoNation Honda Miami Lakes - Service Center

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September 28, 2021

It was ok, 5minutes after I left my low pressure tire turn not happy, about that. More

by adrianjavier14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso Garcia
Sep 29, 2021 -

AutoNation Honda Miami Lakes responded

Hi. Thank you for taking the time to share your feedback with us. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0143 -- we hope to hear from you soon.

September 27, 2021

Austil was awesome. I usually go to another auto nation honda, but Austil welcomed me and my boyfriend like family. I've found a new home to service my vehicle because of his great customer service. More

by Lakeriaclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austil
Sep 28, 2021 -

AutoNation Honda Miami Lakes responded

Hello, it means so much to us that you chose our dealership! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care!

September 27, 2021

Excellence in customer service!Friendly relationship Excellence in customer service! Friendly relationship between customer and dealership. Explicit information of the service needed. More

by jsenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F,Juarez
Sep 28, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 25, 2021

I brought my car for regular service and check the light indicating emission system problem. My appointment with Juan was at 10:00, I was there 10 minutes passed. Close to 11:00 Juan was able to talk to me, More

by goperez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan
Sep 27, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0143 -- we hope to hear from you soon.

September 23, 2021

The whole experience was awesome. From the associate who welcomed me to the cashier who completed the transaction. Every one is courteous. More

by MrB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austil
Sep 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2021

Service was great and tje technicisn was veryheplful and explained me the process and fixed the issue. More

by Gusdany69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez
Sep 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 21, 2021

My experience with AutoNation Honda Miami lakes service department was amazing couldn't ask for any better service everyone very professional very detailed and very prompt I have to especially thank my ser More

by ah8430406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azahar
Sep 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 20, 2021

Ernesto was very helpful and polite. It was a pleasure to deal with him and would recommend service to my friends. More

by carymr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos
Sep 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

September 19, 2021

Austil is always the best. Professional, quick and attentive. Clarence , my mechanic, is thorough and always looks out for any issues with my vehicle. More

by John K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carcamo
Sep 25, 2021 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2021

Excellent Customer Service. Friendly and prompt work. Kept informed of the work to be done. I go there all the time for my car services. More

by Bueres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LLanes, Alexis Rivera Fern, Rolando Martinez
Sep 24, 2021 -

AutoNation Honda Miami Lakes responded

Hi Bueres, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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