AutoNation Honda Miami Lakes - Service Center
Hialeah, FL
813 Reviews of AutoNation Honda Miami Lakes - Service Center
Scheduling was simple. The person I was told would be helping me was not available. Azhar did help me and was very helpful and pleasant after 2 other gentlemen at desks in the service area allowed me to helping me was not available. Azhar did help me and was very helpful and pleasant after 2 other gentlemen at desks in the service area allowed me to wait for 5+ minutes without as much as a greeting. I appreciate the indoor and outdoor waiting area with plenty of space for appropriate distancing from others waiting. The service I received was based on a vehicle recall and nothing more was offered or completed. More
Took my car for the first service and as always a great experience Staff is very helpful and polite I have been here many times before and they continue to be great experience Staff is very helpful and polite I have been here many times before and they continue to be great More
Miss Tatiana took great care of me as she had never been attended, previously I complained about poor service but with Tatiana's attention I was very happy attended, previously I complained about poor service but with Tatiana's attention I was very happy More
AutoNation never again. 5 months ago I went for an air conditioning problem (my car is from 2018, which I bought it here as new) after a long wait they informed me that the air condenser had problems and conditioning problem (my car is from 2018, which I bought it here as new) after a long wait they informed me that the air condenser had problems and they needed to replace it, they proceeded with the change and now 5 months later, the air fails again, I go to this place again, after they check my car, they inform me according to them that it is the compressor and that I have to pay about 2000 dollars apart from the 1200 that they wanted to charge me previous, I don't know if they are scamming customers because it cannot be that in less than 5 months it will break again, and I have to come for the same problem that I thought was solved, and also they want to charge me that sum of money, I don't know, if they didn't change what they had to change or the mechanic didn't do his job. I spoke with manager Richard Llanes, supposedly they were going to call me last Thursday, today is Monday and I'm still waiting for his call to help me solve the problem. It is disrespectful what they have in this place. I do not recommend to anybody. More