Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
813 Reviews

813 Reviews of AutoNation Honda Miami Lakes - Service Center

Sort by
December 15, 2021

i had an appt and was helped as soon as i got there; friend and prompt service as well as estimate time of work completion More

by ronaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alexis
Report | Print
Dec 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi Ronaldo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 14, 2021

George was super helpful and kind during my visit. Everything was explained to me and it was a speedy and Effective visit. Thanks as always! More

by Lizmayling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Dec 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 07, 2021

Awesome service, Juan is always available, he is quick I can contact him with any questions. More

by Mariaconde892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan from the service department AMAZING 10 stars if I could, Alphonso Garcia, Sydney Thorp
Report | Print
Dec 10, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

Great service reliable, answered all my questions had my car ready before you know it. More

by Tyrelljoanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso Garcia, Sydney Thorp
Report | Print
Dec 10, 2021 -

AutoNation Honda Miami Lakes responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

December 06, 2021

Excellent service y la atencion fue muy buena rapides gracias a Dario muy contenta con el service More

by Otanyfidalgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Report | Print
Dec 10, 2021 -

AutoNation Honda Miami Lakes responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta, Otany! Siempre estamos aquí para brindar un servicio excepcional a un excelente precio, ¡esperamos que nos considere nuevamente en el futuro!

December 06, 2021

Honestly the service the wait time( even with an appointment) is ridiculous, the prices are super higher, the price for the refill of the wiper are 50$ wow !!! Like Braman the charge you only $19.99 More

by Morgan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember , Alphonso Garcia
Report | Print
Dec 10, 2021 -

AutoNation Honda Miami Lakes responded

Hi Morgan, we are deeply disappointed by your experience at AutoNation Honda Miami Lakes. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0143. We would appreciate the chance to turn your experience around.

December 03, 2021

Fantastic, good experience My advisor Tatiana was so gentle. The waiting time was shorter than I expected More

by Beatriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana
Report | Print
Dec 07, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk. Safe travels!

December 01, 2021

You need a dedicated person answering the phone at the service department. You can't expect customers to spend the whole morning trying to get in touch with somebody while phones go unanswered. More

by joseravelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hi Jose, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 29, 2021

Poor customer service from advisor. they took so long on every step. You have to be checking on them once in a while, otherwise waiting time will be longer. More

by ytovar17
Recommend Dealer
No
Employees Worked With
alexis rivera was the advisor
Report | Print
Dec 06, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 27, 2021

The attention when you arrive for service is spectacular, everything is explained in detail so you are well informed with what is happening with your vehicle. More

by Marioma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Fernandez, Carlos Lemus, Sydney Thorp
Report | Print
Dec 02, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...
66
67
68
...
82