AutoNation Honda Miami Lakes - Service Center
Hialeah, FL
813 Reviews of AutoNation Honda Miami Lakes - Service Center
Outstanding dealership always provide me with excellent service and more bang for my buck. I am truly blessed to have them close when I require their services. service and more bang for my buck. I am truly blessed to have them close when I require their services. More
I visited the service department about a month ago with a problem on my 2022 Accord infotainment, which is under guarantee. The attention was pretty good, the customer service representative told me he will problem on my 2022 Accord infotainment, which is under guarantee. The attention was pretty good, the customer service representative told me he will contact me in two weeks, when the replacement part required to fix it would be available. I have been calling and texting the customer service representative with no response at all. I talked to another customer service representative who told me a supervisor will call me. I never received a message or a call. This is the fourth car I buy on this dealership and I'm thinking in no buy any more cars there. I'm very disappointed. You're good selling cars but that's it. More
Wanted to charge me for not doing anything on my car. I took my car in 9 months for the same problem and after waiting for almost 2 hours they told me they didn’t do anything but they wanted to pay them I took my car in 9 months for the same problem and after waiting for almost 2 hours they told me they didn’t do anything but they wanted to pay them $200. How I am supposed to pay if they didn’t even run a diagnostic on my car? More
Quick, personable service from the time I drove into the holding area and throughout my initial contact with Juan, my service rep. He listened to my automotive concerns, made a note of each, and completed holding area and throughout my initial contact with Juan, my service rep. He listened to my automotive concerns, made a note of each, and completed a diagnostic check of my car which also included a repair of any recent safety recalls. I was informed of any immediate repairs needed and and those that could be handled at a later date. Great service all around including the check out/payment center. More