AutoNation Honda Miami Lakes

I have bought cars on dealer 3 times, and on my way to I have bought cars on dealer 3 times, and on my way to the dealer, I was afraid that it would be an experience more like the previous ones, but rea I have bought cars on dealer 3 times, and on my way to the dealer, I was afraid that it would be an experience more like the previous ones, but really at this time it was totally different. The seller was very polite on the requirements we had. I requested information on the web site about a Honda CRV, and that was the car I purchased in the price range and interest I expected. It was the same interest that was published in the website. Many times the page says one thing and when one gets there, you another but at this time it was totally different My opinion on buying a car in a dealer has changed after this experience. More

my name is bryan conde it was verry good service from every one in the dealership the sales man Frank Almanzar he was super nice help me step by step to find the right car for me also he was verry patien every one in the dealership the sales man Frank Almanzar he was super nice help me step by step to find the right car for me also he was verry patient and verry clear answering all of my questions, mr Frank treated me as VIP customer. More

July 25, 2011 Mr. Hohle, I would like to thank you July 25, 2011 Mr. Hohle, I would like to thank you for all your help in the new acquisition of my new vehicle, It was a great pleasure dealing w July 25, 2011 Mr. Hohle, I would like to thank you for all your help in the new acquisition of my new vehicle, It was a great pleasure dealing with you, for the first time in a long time I felt that I was being treated very fairly when purchasing my vehicle. I did not feel like I was being force to purchase a car. I also felt very at ease and it did not feel like I was going to one of those car dealers that when you walk in, you feel like you are being attacked by sharks. I would like to commend you again on your professionalism and your kindness, I felt like I was being treated like a costumer that knew you for a very long time. I will be recommending all my friends and family in the future. Again thank you for all your help and guidance. Sincerely yours Enrique Rivero More

Gerardo was our initial contact via the Costco referral. He was very patient and showed all possible color combinations in the current inventory that were available to view as well as researching incoming i He was very patient and showed all possible color combinations in the current inventory that were available to view as well as researching incoming inventory. He was always helpful but never intrusive. Ricardo became involved when we decided to put together an offer on the Elite that was on hand.He was instrumental in securing additional incentives from the general manager as well as arranging inclusion of the accessories into the deal and their subsequent installation. Tiberio was very pleasant and extremely helpful during the processing of our paperwork and associated financing. We especially liked the touchscreen desktop. The following day I returned to have the accessories installed. Felix handled the installation most expeditiously. Gerardo and Ricardo both made a point to visit with me while I waited and both took time to verify progress of the work. Gerardo also returned items I had unknowingly left in my trade-in and also faxed a necessary document to my insurance agent. The accessories were installed to my satisfaction and the van was detailed again as promised. The reason I was not able to give a score of "5" for price was the fact that the Touring models were unable to be discounted as significantly as other Odyssey models under the Costco buying program.Overall,my buying experience was one of the best to date and certainly the best I can recall in South Florida. Last but not least, the cafe in the lobby is awesome! More

Great sales person, explained everything and very honest. Mr Hernandez explained every step that was happening next,I had several questions after I had bought the car and I called him. He returned al my call Mr Hernandez explained every step that was happening next,I had several questions after I had bought the car and I called him. He returned al my calls right away. Even on his days off. Highly recommend. More

BEN ROSARIO WAS VERY HELPFUL IN MAKING MY DECISION IN OBTAINING THE VEHICLE. I WAS VERY PLEASED WITH THE OVERALL PROCESS AND DID NOT FEEL PRESSURE IN TO TRYING TO MAKE A DECISION AS IN PAST EXPERIENCES. OBTAINING THE VEHICLE. I WAS VERY PLEASED WITH THE OVERALL PROCESS AND DID NOT FEEL PRESSURE IN TO TRYING TO MAKE A DECISION AS IN PAST EXPERIENCES. More

Good team working for the Internet Department, will refer if someone asks me were I bought my car. Ricardo Salas and Armando Hernandez make a good team and I would buy again from them. Omar Paez if someone asks me were I bought my car. Ricardo Salas and Armando Hernandez make a good team and I would buy again from them. Omar Paez More

I had a fantastic experience with Ricardo Salas with the internet sales division. He was able to expedite my experience with excellent knowledge and great service for the product. The great price without th internet sales division. He was able to expedite my experience with excellent knowledge and great service for the product. The great price without the usual hassle of dealing with sales people is what made my experience exeed all expectations. I will defintely recommend Maroone Honda of Miami to all my friends when they want to buy a car. Thanks again to the great sales team who assisted me. Mary Beth Welke More

Dear Maroone, I have been your customer for the past 2 Dear Maroone, I have been your customer for the past 2 years and 4 years previouse to that. My experience with your organization, has been overall Dear Maroone, I have been your customer for the past 2 years and 4 years previouse to that. My experience with your organization, has been overall, amazing. Since I have found a great customer service around the different departments i had dell with. These been: SALES AMERICAN HONDA FINANCE CUSTOMER SERVICE CAR SERVICE I thank you for keeping the needs of your customers, as a priority. Regards, Yazminda Merida More

The above people were very cordial and extremely helpful. Even though we were undecided about purchasing vs leasing, and about a Civic vs an Accord, we were given all the needed time for us to arrive at a c Even though we were undecided about purchasing vs leasing, and about a Civic vs an Accord, we were given all the needed time for us to arrive at a comfortable decision. The final price was just right for us and we are greatly enjoying our new car. We want to thank those people for a very nice experience. More