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AutoNation Honda Miami Lakes

Hialeah, FL

4.8
1,642 Reviews
As one of the largest Honda dealerships in southern Florida, AutoNation Honda Miami Lakes can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Miami Lakes is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Miami Lakes looks forward to your visit!
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5925 NW 167th Street

Hialeah, FL

33015

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Showing 1,642 reviews

July 28, 2021

Horrible. 4+ hours for a simple oil change. Christian Laguizma never told me when my car was done. He told me 2 hours or less, max. More

by qasemvarzideh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Laguizma
Aug 13, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0143 -- we hope to hear from you soon.

July 28, 2021

It’s the best I always use itAlways have good It’s the best I always use it Always have good experience The seller Guillermo Lemos was excellent, very helpful. Answered all my questions Alfo More

by mariaclemen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Lemos , Alphonso Garcia
July 27, 2021

I like to bring my car to this dealership because all the staff are very professional, and the service is excellent. They are doing the service of my car since 2015 when I bought it. More

by Iamdianagonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Amargos
Jul 27, 2021 -

Iamdianagonzalez responded

Your customer service is excellent. I feel very confortable coming to this dealer every time I have a problem with my car

Jul 27, 2021 -

Iamdianagonzalez responded

Excellent dealer

July 27, 2021

I don't go because of the bad service I have had on the couple of times I have been there. It starts with the operator and transfer to a dept. Long holds, disconnected calls and more... More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service bay
Aug 16, 2021 -

AutoNation Honda Miami Lakes responded

Hi Javier, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (305) 707-0143. We'd appreciate the chance to make your experience a positive one.

July 26, 2021

It is the worst dealer of miami i have taken my honda odyssey to service for the same problem more than 10 times and they still dont find the solution for the same problem and i find myself insecure in More

by Garciaosmel1385
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alphonso Garcia
Jul 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (305) 707-0143 to discuss what we can do to help.

July 26, 2021

Ernesto was amazing for the last minute chance in service members, I will definitely be requesting him again for all my service needs in the future. More

by yuvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
July 25, 2021

Great service, friendly staff and overall well established facility. I got everything I needed and the car was taken care great and with also quick service too More

by Fugon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonso Garcia
Jul 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi Fugon, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

July 24, 2021

Excellent service. I was attended by Christian Leguizamo and he was very professional and efficient. Highly recommended. Very Nice place. Very fast and efficient. Nice More

by letybonnin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Leguizamo
Jul 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi Letybonnin, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! Thanks again for the recommendation, and have an amazing day!

July 24, 2021

Exelent service! I was happy with my negotiation, and with my beautiful new car. They work fast and the atencion to the costumer is really nice. More

by Bnuz0406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Sharab, Alphonso Garcia
Jul 26, 2021 -

AutoNation Honda Miami Lakes responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2021

The attention is excellent, the Lady Silvia T. Is the best service advisor, professional and the attention 100%, always I lookin for her because her attendance More

by Miguel Berrios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia T.
Jul 26, 2021 -

AutoNation Honda Miami Lakes responded

Hello Miguel, thank you for your kind review; we are happy to pass along your comments to Silvia here at AutoNation Honda Miami Lakes! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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