AutoNation Honda Miami Lakes

Good dealer worried with customer satisfaction. One of the parts needed to fix the leaking of my car was on backorder. Service advisor was in contact with me all the time until I was called to take my car the parts needed to fix the leaking of my car was on backorder. Service advisor was in contact with me all the time until I was called to take my car to Autonation Honda Miami Lakes to fix it. More

Easy to make an appointment online and once you are there the Assistant Service Manager, in my case was Mr. Ernesto Amargos, professionally and promptly take care of your car. the Assistant Service Manager, in my case was Mr. Ernesto Amargos, professionally and promptly take care of your car. More

LA PERSONA QUE ME ATENDIO FUE MUY PROFESIONAL Y EN TODO MOMENTO SE ESFORZO EN CONTESTARNOS LAS PREGUNTAS A MI ESPOSA Y A MI. EN TODO MOMENTO NOS EXPLICO LAS VIRTUDES DEL CRV QUE AL FINAL COMPRAMOS. MOMENTO SE ESFORZO EN CONTESTARNOS LAS PREGUNTAS A MI ESPOSA Y A MI. EN TODO MOMENTO NOS EXPLICO LAS VIRTUDES DEL CRV QUE AL FINAL COMPRAMOS. More

One of the worst Customer Service experience from the Auto Nation Honda SERVICE department in Miami Lakes, Fl. Took me over two days and numerous phone calls to get status on my car, this was supposed to Auto Nation Honda SERVICE department in Miami Lakes, Fl. Took me over two days and numerous phone calls to get status on my car, this was supposed to be done in one hour. No one picks up the phone, no call back from service advisor. To make matters more interesting, I was told that to fix check engine lights on dashboard, onboard computer module needs replacement and Honda does not have any ETA on part availability or delivery. I was wrongfully charged $108 for no-service. Estimated cost for parts and labor would be around $1500 to $2000. Same evening drove the suv to a local mechanic, who scanned and reset all computer codes back to factory setting and replaced one fuse (haha.. ). No issue with the onboard computer. Everything is back to normal. This place is not worth your time and money. More

It's a scam. They told me they couldn't change the paperwork so I had to make a downpayment of 1,000 that was supposed to go towards the 17,000 loan. I had repeatedly told the salesman I didn't want t paperwork so I had to make a downpayment of 1,000 that was supposed to go towards the 17,000 loan. I had repeatedly told the salesman I didn't want to make a downpayment. Now my loan doesn't reflect the payment. My $1,000 vanished into thin air! More

Excellent service. The technician was very friendly and explained to me in detail the job done on the car. Greatly appreciated. I will recommend the place to my friends. explained to me in detail the job done on the car. Greatly appreciated. I will recommend the place to my friends. More

Excellent attention and friendly team.Clean and super Excellent attention and friendly team. Clean and super efficient. I will recommend the place to my family and friends. Especial thanks to Anthony Excellent attention and friendly team. Clean and super efficient. I will recommend the place to my family and friends. Especial thanks to Anthony Ramirez and technician. More

two hours oil change with appoinment. poor customer service. i never back again. bye bye service. i never back again. bye bye More

Clean, and efficient. The service tech was knowledgeable and professional and professional More

Outstanding service and very attentive to detail. Salesperson Rafael Palou very knowledgeable and passionate about the chosen profession. All of my questions and/or concerns were addressed on the spo Salesperson Rafael Palou very knowledgeable and passionate about the chosen profession. All of my questions and/or concerns were addressed on the spot. Recommended to all!!!!! More