AutoNation Honda Lewisville - Service Center

I do not recommend this dealership for service and hence Sales. They picked me up from my home which is 15 miles from the dealership during the initial sales. Later during a recall inspection, they refused Sales. They picked me up from my home which is 15 miles from the dealership during the initial sales. Later during a recall inspection, they refused to provide me a transporation (Shuttle service) and said it is available only in 10 miles radius. It is so riduculous. More

Went in for a noise problem but also for a transmission replacement. Tranny was making a whining noise. Waited a week and picked it up. Noticed new rattling noise from the car while driving home and took i replacement. Tranny was making a whining noise. Waited a week and picked it up. Noticed new rattling noise from the car while driving home and took it back. Waited for an hour or more and then was told that the transmission they JUST put in was defective and that they need to put in a new one!! Also they rotated my tires but i I had just put on new tires on the front but they moved them to back so I told them to re-rotate them to have my new tires on the front. Left and waited another week and came back to pick the car up. Transmission seemed fine but noticed they failed to re-rotate tires even though I asked the service advisor if they had done it minutes before walking to my car, but I guess he misunderstood what I meant. So I waited again for about 15min. Finally took it home and checked the car and found that the transmission oil level was very low so took it back. Noticed transmission jerks slightly from full stop to moving but for now, we will live with it and hopefully its just a minor prob/characteristic. Honda extended the warranty for automatic transmissions for 6yrs/100k according to our service advisor.<br><br>Bankston did cover cost for rental while my car was in. Service Advisors are very friendly but the actual tech/mechanics can't be counted upon at ALL. Would not go back to dealership for service.This is my 4th tranny in 3 years. All 3 transmission replacements were done at bankston honda. Getting 2 new trannys within 2 weeks is rather disturbing for Honda reliability. More