Back

AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
728 Reviews

728 Reviews of AutoNation Honda Lewisville - Service Center

Sort by
October 16, 2013

The service and repair department at AutoNation in Lewisville cost me money that was unnecessary and at the same time put my wife and daughter's life in danger. . Here is our scenario: Back in Jul More

by grammy2708
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chuck
July 23, 2012

I own 2 Hondas and I take them both to this dealership for service. Every time I go I always receive excellent customer service. I'm always updated on the status of my car. If same-day service isn't po More

by thismomit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
April 01, 2011

The first time I got bad service (tire rotation, w/o tire balancing) I thought it was just an oversight; but having a second bad experience means they just do not care to do a good job. I had a warranty repa More

by jaballinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
December 18, 2010

I love Bankston Honda. They are all wonderful, always spending the appropriate amount of time with me, patiently explaining repairs and charges until I fully understand them, and if the wait is going to More

by makennabree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
May 19, 2010

i feel since they have made jeff the manager the service people under him do not care about the customers..i have spent over 3,000 for services on my care within the year and i had to beg for them to give m More

by dbrunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
robbie/jeff
July 16, 2009

My 2002 Honda Accord SE just hit 105K miles. I was looking for a good price on the timing belt service. I called most of the dealers in North Texas and found Bankston to be cheapest among all. Honda More

by amerch786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
April 23, 2008

I do not recommend this dealership for service and hence Sales. They picked me up from my home which is 15 miles from the dealership during the initial sales. Later during a recall inspection, they refused More

by thirumalvalavan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHRIS
May 26, 2005

Went in for a noise problem but also for a transmission replacement. Tranny was making a whining noise. Waited a week and picked it up. Noticed new rattling noise from the car while driving home and took i More

by dark101knight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
...
73