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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
737 Reviews

737 Reviews of AutoNation Honda Lewisville - Service Center

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January 06, 2018

Waited 3 hours for an oil change Waited 4 hours for an oil change. Was told several times that my car is being worked on when it wasn’t. Should have been honest and I would have tak More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virgil
April 24, 2017

The customer service is horrendous! This by far is the worst Honda dealership and Honda service shop that I stepped into. The customer service is horrendous, the sales reps and the servi More

by Caynon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine Phan-Shultz
January 10, 2017

Broke Back Window for my Odessy and took 10 days + still ? the most worest dealership i have ever visited, very bad service, for replacing odessy back door glass took 10 days and did not get my viechle back m More

by ramamohana divyakolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
January 04, 2017

Long wait When I made my appointment I was very specific in asking about how long the oil change would take. Oil change is certainly not a detailed process so More

by Husker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
December 21, 2016

They took my crv rear two tires I bought crv brand new car just two months ago from autonation honda,when they conduct oil change they took rear two tires and replaced with the bad t More

by US Citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
August 15, 2015

Service Dept This is the 3rd trip since I bought my car, 2x's for oil change and inspection, and today for my air that wasn't working, and they have ALWAYS been ve More

by mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 09, 2015

Inept service group Took my Pilot in for work because the back passenger shock was causing road-hop. Service group said there was nothing wrong with it, despite me knowi More

by fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can not remember
December 23, 2014

Very careless service I told several times to my service person to don't forget adding power steering fluid and brake fluid. They didn't add a drop in them. Also requested More

by lewisville honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
June 20, 2014

Worst Service Department Stay away from the service department .Get a written estimate before you authorize any repairs. Do not fall for sweet talks. Take your car for service More

by SamuelO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
October 16, 2013

The service and repair department at AutoNation in Lewisville cost me money that was unnecessary and at the same time put my wife and daughter's life in danger. . Here is our scenario: Back in Jul More

by grammy2708
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chuck
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