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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
729 Reviews

729 Reviews of AutoNation Honda Lewisville - Service Center

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August 25, 2021

I took my Honda for my first oil change,The advisor I took my Honda for my first oil change, The advisor Cynthia was very helpful She explained what I have under my Honda maintenance care . The work More

by Margaretshyla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Aug 31, 2021 -

AutoNation Honda Lewisville responded

Hi, we're happy to hear you had such a positive experience with Cynthia! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2021

Called Service agent multiple times to followup on parts enquiry that was pending from last car service and no answer to calls or email. Service agent: Steven Yoo More

by Sanjeev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Yoo
Aug 31, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 25, 2021

Worked with James for the service. Was very helpful and had a great customer service and experience. More

by ganeshmeetsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Aug 31, 2021 -

AutoNation Honda Lewisville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

I had an appointment scheduled for 9:30am for an oil change. I didn’t receive a phone call until 10:55am to go over what they found during their inspection. I’m not sure why it takes 1.5hrs for an inspe More

by Tsmith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal?
August 23, 2021

Recently moved to Texas, was have a problem with my AC. Both Michael and Christine were on top of everything! They got me in located the problem ordered the part and my car was fixed in a week! Definitely More

by mmm042613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Christine
Aug 27, 2021 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Honda Lewisville and we hope to be of service again in the future.

August 22, 2021

Service department was responsive and took care of my recall. Had an initial hiccup with scheduling but they made it right. More

by jkl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 27, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 21, 2021

Nice friendly staff, had service on my car, was quick. did find it odd they had very few brand new cars, but did find out later it was due to the microchip shortage More

by patstovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 27, 2021 -

AutoNation Honda Lewisville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2021

The members were very helpful and courteous in all aspects of service and customer experience. More

by Brandondiaz9822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 27, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Mike is absolutely the BEST!! Service was quick. Price was very reasonable. I would highly recommend this dealership and Mike. Also, my car was washed. More

by shawnj1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2021 -

AutoNation Honda Lewisville responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

August 19, 2021

Service desk is friendly and provides clear communication between you and the tech. Willing to listen versus assume keep you informed and is much appreciated. More

by yobko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Aug 27, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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