AutoNation Honda Lewisville - Service Center

Untrustworthy. As part of the deal when we purchased 2 Accords from them late last year, I was verbally promised that the first oil change will be on them by their sales-person after I found out they trie Accords from them late last year, I was verbally promised that the first oil change will be on them by their sales-person after I found out they tried to low-ball me on the trade-in value of my car (got 2X more at CarMax). Just tried to schedule that 1st oil change but the salesperson could not remember offering that. So now I feel like a liar for a simple oil change after they made me waited 2+ hours in the dealership while waiting for the salesperson to come in. Salesperson never returned my calls - so I had to go the dealership. Don't think I want to deal with this dealership anymore. More

Cynthia was awesome as always and takes the next step to help you out! Thank you help you out! Thank you More

Their service department is considerate, thorough, and takes the time to make sure the job is done right. takes the time to make sure the job is done right. More

We had a problem with "emission system" o nour 2018 Odyssey. And this was literally the day before we were to set out for a long weekend trip. Lewsiville Honda team not only took us in first thing in m Odyssey. And this was literally the day before we were to set out for a long weekend trip. Lewsiville Honda team not only took us in first thing in morning but finished the work in time sand we were set for our trip - with peace of mind and importantly, all was trouble-free More

The Service Department is excellent., no matter which Service Representative has taken care of my needs. Service Representative has taken care of my needs. More

There was a mix up with Advisor scheduling causing confusion & me waiting over 20 minutes! confusion & me waiting over 20 minutes! More

Very friendly and attentive.could speed up the process a bit and always offer car wash. bit and always offer car wash. More

We purchased our Honda from Auto Nation Lewisville TX. Our service has been exceptional from our yearly checkups with our servicemen, especially Mike Malone, who take care of our car and returns it better Our service has been exceptional from our yearly checkups with our servicemen, especially Mike Malone, who take care of our car and returns it better inside and out and their sales crew. Everyone at Auto Nation is great and has our best interest at heart with fair prices. We have purchased add-on's like Weather tech floor mats and Honda windshield wiper blades from them and are very satisfied. We'll be buying our next Honda from "our" Auto Nation Honda Dealership. More

Service was good, less waiting time and professional staff. Price is also reasonable. What else can you ask staff. Price is also reasonable. What else can you ask More

Mike Malone - always provides great customer service! Always accommodating. Very transparent. We always request for him. Will recommend him. Always accommodating. Very transparent. We always request for him. Will recommend him. More