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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
737 Reviews

737 Reviews of AutoNation Honda Lewisville - Service Center

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November 02, 2021

Great vehicle with tremendous gas mileage and even better customer service! They have a happy customer! More

by Bull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 06, 2021 -

AutoNation Honda Lewisville responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 01, 2021

With an appointment, I did not have to wait long for the regular maintenance services. Overall, it was great service. More

by truongst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krueger, Ashlyn
Nov 03, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 01, 2021

Steven Yoo provided excellent customer service! Cashier was thoughtful and customer focused too! Thank you! More

by AT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Yoo
Nov 03, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 01, 2021

James was very prompt at check-in and kept me advised of the repair throughout the day. More

by tdbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 03, 2021 -

AutoNation Honda Lewisville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Lewisville. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 01, 2021

Horrible experience. I took my vehicle in for a fuel pump recall. The service was done but my car smelled like gas for a whole week, and that is despite leaving the windows down. Secondly, I had a tire with More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Nov 03, 2021 -

AutoNation Honda Lewisville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5524 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

November 01, 2021

If I could give 0 stars I would. Brought my 2000 Accord in for several items on July 23rd - air bag recall, seat belt warning light and a check engine light that would not go away. Previous mechanic had r More

by Brian
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Initial service rep Sara Rashdan (sp?), service mgr Christine, left message for a Mr. Taylor to call me (never rec’d a call, don’t know if he got the message)
Nov 06, 2021 -

AutoNation Honda Lewisville responded

Hi Brian, we are deeply disappointed by your experience at AutoNation Honda Lewisville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5524. We would appreciate the chance to turn your experience around.

October 31, 2021

I have been a customer of this service dealership for over 30 years and have bought 2 cars here also. Mike has always been professional, courteous and completed servicing my vehicle in a timely manner. More

by SueDarrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Nov 03, 2021 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nov 03, 2021 -

SueDarrah responded

same thing I wrote above.

Nov 03, 2021 -

SueDarrah responded

same thing I wrote above

October 30, 2021

Michael was great to deal with, job was done and vehicle back to me with in 4 hours. GREAT JOB! More

by mmichaeldclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Nov 02, 2021 -

AutoNation Honda Lewisville responded

Hi, we're happy to hear you had such a positive experience with Michael! If you ever need help, just give us a call. Happy motoring!

October 30, 2021

Very poor diagnostics. Do not trust what they say; get a second opinion. I wouldn't go there again unless I know exactly what needs to be done. More

by Bhaskar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia
Nov 02, 2021 -

AutoNation Honda Lewisville responded

Hi Bhaskar, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to discuss this with you. Please reach out to us at (972) 763-5524 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 29, 2021

Very nice, clean and updated. This is one stop dealership where you can fin everything under one roof More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riyan
Oct 30, 2021 -

AutoNation Honda Lewisville responded

Hi Ali, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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