AutoNation Honda Lewisville - Service Center
Lewisville, TX
729 Reviews of AutoNation Honda Lewisville - Service Center
The visit was short (for a service visit), sweet (I was checked on often), and to the point (no pushy add-ons). I appreciate James' service, as well as that of the whole team. checked on often), and to the point (no pushy add-ons). I appreciate James' service, as well as that of the whole team. More
Staff greets you immediately and you are updated via text if you are having any type of service provided. I've never felt rushed or cohwersed into getting something done to my car, Periodically someone comes if you are having any type of service provided. I've never felt rushed or cohwersed into getting something done to my car, Periodically someone comes out with updates and I appreciate that very much. Been going almost 4 years now when they went out of their way to locate a car with a special color that I just had to have so I have total faith when they say they will do something that they follow through with it. More
The dealership and staff are great and they finished the service earlier than expected (which was awesome!). I really liked the fact that they shared the services they would recommend for the car but they d service earlier than expected (which was awesome!). I really liked the fact that they shared the services they would recommend for the car but they did not insist when I said I would go with the standard/basic service. I could see how they respect the customer's' decision and do not make us feel uncomfortable about it. I really appreciate that. More
Came in for oil change and tire rotation. Ryan was attentive and professional Waiting area was very clean, even were offered some water while waiting attentive and professional Waiting area was very clean, even were offered some water while waiting More
My experience was very unpleasant. I was told it would only take 3 hours to get the inspection and routine maintenance performances. Nearly 8 hours later!! I walked away with routine maintenance & additio only take 3 hours to get the inspection and routine maintenance performances. Nearly 8 hours later!! I walked away with routine maintenance & additional maintenance & a failed inspection, and having paid $1,000! The only thing I mainly needed was the inspection and that wasn't successful, even though I got the car directly from Honda the year before! More