AutoNation Honda Lewisville - Service Center
Lewisville, TX
737 Reviews of AutoNation Honda Lewisville - Service Center
Great experience getting my oil changed there yesterday. James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's s James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's service department! More
The dealership provides quality service as usual and my service advisor was very professional and honest with me. Thank you for a phenomenal service. service advisor was very professional and honest with me. Thank you for a phenomenal service. More
My service advisor, Ashlyn, was great. However, this is the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine air filters - both were recommended to be changed. On my latest visit, technician recommended spark plugs and a new serpentine belt - I changed these literally two days before my appointment. I do a lot of my own work, so that wouldn't be reflected in any service history database. But, this type of upselling does NOT increase my trust in the service department. Is this happening to other unsuspecting customers? I hope not. More
I have been working with my service representative, Michael Malone for several years. He is great and makes sure that my car is running well. Michael, thank you for taking such great care of my Honda Michael Malone for several years. He is great and makes sure that my car is running well. Michael, thank you for taking such great care of my Honda Accord. More
Cynthia, my service rep is great. You need to hire more woman. Though you didn’t have part to do the repair, your service department did what it could and then ordered the part. woman. Though you didn’t have part to do the repair, your service department did what it could and then ordered the part. More