AutoNation Honda Lewisville - Service Center
Lewisville, TX
729 Reviews of AutoNation Honda Lewisville - Service Center
The service was excellent and they price matched my coupon from another dealership. The ice storm broke their car wash. It would be nice to have had that working. coupon from another dealership. The ice storm broke their car wash. It would be nice to have had that working. More
Great experience getting my oil changed there yesterday. James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's s James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's service department! More
The dealership provides quality service as usual and my service advisor was very professional and honest with me. Thank you for a phenomenal service. service advisor was very professional and honest with me. Thank you for a phenomenal service. More
My service advisor, Ashlyn, was great. However, this is the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine air filters - both were recommended to be changed. On my latest visit, technician recommended spark plugs and a new serpentine belt - I changed these literally two days before my appointment. I do a lot of my own work, so that wouldn't be reflected in any service history database. But, this type of upselling does NOT increase my trust in the service department. Is this happening to other unsuspecting customers? I hope not. More