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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
737 Reviews

737 Reviews of AutoNation Honda Lewisville - Service Center

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March 09, 2022

The customer service rep was very personable and took time to explain everything in detail. The wait time, even with an appointment, was disappointing. More

by Catperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 11, 2022 -

AutoNation Honda Lewisville responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2022

Fast, efficient service on A1 maintenance. Did not schedule in advance but was still able to get work done. Nice lounge area. More

by Bowene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 11, 2022 -

AutoNation Honda Lewisville responded

Hi Bowene, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 08, 2022

Excelllent Service from Autonation. The diaganosis was done very quickly and was able to get my car in few hrs time. Total cost was within the budget estimated. More

by debusik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Mar 11, 2022 -

AutoNation Honda Lewisville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 08, 2022

Mike Malone did an excellent job providing accurate estimates for my 20K service and regular updates on the progress. More

by PHattonJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Mar 11, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Worked in my vehicle on a busy day and took care of me much appreciated More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 10, 2022 -

AutoNation Honda Lewisville responded

Hello Jim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 05, 2022

Airbag recall they never have the parts and leave you without a car for 3 days! More

by Tamzzz24
Recommend Dealer
No
Employees Worked With
Cynthia
Mar 07, 2022 -

AutoNation Honda Lewisville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 763-5524 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 02, 2022

I've been using AutoNation Honda Lewisville for service since I purchased my FIT in late 2014. Contrary to sterotypes about dealer service departments, AutoNation Lewisville has always been fair and fast. More

by deannapowers0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Mar 05, 2022 -

AutoNation Honda Lewisville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Lewisville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 01, 2022

I needed parts that fix my car. The tech order asap. Take care my car well all the time and fast service More

by hestia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 05, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2022

All went great except when I decided on urgent recommended service that was quoted with specific price, I was then told that the price quoted was wrong and the service would be more. I had to dec More

by JN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Mar 03, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

February 27, 2022

Always satisfied with Honda Lewisville. They are prompt reasonable and do what they said needed done and no more. Only place that ever serviced my car More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 02, 2022 -

AutoNation Honda Lewisville responded

Hi Wil, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Lewisville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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