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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
729 Reviews

729 Reviews of AutoNation Honda Lewisville - Service Center

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March 24, 2022

AutoNation Honda Lewisville is very friendly, efficient, and communicates well. The video concept is very impressive. All repairs done well and on time. More

by gmleeseberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Mar 28, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2022

Service was done well but my wait time was excessive over ( 2 hours). If I knew the long wait ahead of time I would have rescheduled. Also it always seems like they are trying to upsell additional services. More

by paulT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alysha
Mar 26, 2022 -

AutoNation Honda Lewisville responded

Hi Paul, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5524. We hope to hear from you.

March 21, 2022

Easy to schedule appointment and fast at communicating with me about my repairs. Friendly advisors and staff More

by carlos_gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Mar 25, 2022 -

AutoNation Honda Lewisville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Mike Malone is a great advisor and always gives me sound advice every single visit. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Mar 25, 2022 -

AutoNation Honda Lewisville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Michael Maolne takes time to explain the service work needed. He is detailed and honest. My family has had several Honda vehicles over the years and Michael has always been there to help. Thanks Michael More

by Tiffany.Tolnay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malone
Mar 25, 2022 -

AutoNation Honda Lewisville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 19, 2022

I had a perfect experience. I asked if I could wait because I could not find a ride to take me back and forth. My service person was very nice and set me up and appointment wh More

by fayro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen
Mar 24, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

I can always count on Lewisville Honda for the best service. Thank you, Christine for taking care of me. More

by dkgcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Mar 24, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2022

Cynthia is an awesome service provider she's very knowledgeable and great as always, I take my car just because of her. More

by mburciaga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Mar 23, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

Disappointed that the car was not washed after service. Our service provider, James Norris was very helpful however and tried very hard to keep unnecessary cost to a minimum. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Mar 17, 2022 -

Bill responded

James Norris is a good service advisor!

March 14, 2022

Excellent service overall. Very specific to what I was to expect. My Ridgeline came out a new vehicle. More

by jigarcia1827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 16, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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