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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
737 Reviews

737 Reviews of AutoNation Honda Lewisville - Service Center

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April 08, 2022

Greeted me immediately as I pulled up in the service bay and were very friendly. More

by craigcopple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Apr 10, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 08, 2022

Mike Malone is our favorite service advisor and can be counted on for trustworthy advice. Mike and the comfortable surroundings are the reasons we make the 20-30 minute drive to Lewisville to have our Hon More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Apr 12, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

great service, the best attention its workers strive to solve the situations that one presents as a client, thank you very much Cynthia for your attention... More

by josefelixhr25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Apr 10, 2022 -

AutoNation Honda Lewisville responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Service is great. This is one of the best dealers in the area. The only complaint I have is that they have been a little disingenuous with me around a part (passenger More

by shaikhtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 07, 2022 -

shaikhtn responded

Service is great. This is one of the best dealers in the area. The only complaint I have is that they have been a little disingenuous with me around a part (passenger side mirror) that I need to replace) . They keep telling me that they will tell me when they have the part. This has been going on for more than a year!! I cannot believe the part isn't here..Disappointed but our technician Mike was awesome.

April 06, 2022

good service and efficient worker. I don't understand the need for 15 word miinimum More

by pthoppil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Noris
Apr 09, 2022 -

AutoNation Honda Lewisville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

April 05, 2022

My issue was setting up the appointment. I tried online, but it did not recvognize me as an existing customer. Then I called and was on hold for a very long time. More

by Kermit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson
Apr 08, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 04, 2022

James Norris from the Customer Service team was very welcoming, he went above and beyond, and made sure the service experience was very pleasant. More

by Manoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi Manoj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

My service with Honda dealer in Lewisville was great, Cynthia was very pleasant and gave all the detail about my car, and then later on 6 hrs. Later I had a flat and Cynthia gave me great customer ser More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Apr 07, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 04, 2022

This Honda dealer delivers great service. The are trustworthy. Take time to go over the details to ensure your car is working to the max. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Basic oil change. Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This ol More

by kxuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Snyder
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Lewisville. Please call our General Manager at (972) 763-5524 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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