AutoNation Honda Lewisville - Service Center

Nice place and good service. Ample space. Refreshments and entertainment available during the wait. Overall very satisfied Ample space. Refreshments and entertainment available during the wait. Overall very satisfied More

good reliable service completed in a timely manner You know what to expect before the work is started know what to expect before the work is started More

I took our 2020 Honda CRV for oil change, tire rotation, and brake line flush. Because I don’t trust these places, I marked my tires before going in. When I got home, I noticed the tires had not been rota and brake line flush. Because I don’t trust these places, I marked my tires before going in. When I got home, I noticed the tires had not been rotated so I returned and got a refund. I then wondered if the mechanic reinstalled my air filter after checking it so I popped the hood and my wife notice immediately that he didn’t snap the battery cap down on the terminal – not a big deal but what a lack of attention to detail. Last week, I noticed a patch of oil under the car so I swiped my hand on the under plate and it was covered in oil. I removed the plate and there was a pool of oil on top of it and there was a drop of oil on the plug. I was able to tighten the plug at least a half turn. This is pure incompetence on the part of the mechanic. This is the first time in over 25 years I taken my car in for an oil change instead of doing it myself. Never again. More

Every time I go, I’m glad I went. Excellent service for over 20 years!!! We have a family of Hondas. Love em Excellent service for over 20 years!!! We have a family of Hondas. Love em More

Generally a good dealership up until the last visit that did not turn out well did not turn out well More

all excellent and the service provided by its staff of the best thanks you so much the best thanks you so much More

As usual I was greeted by an associate when I drove in and Michael Malone provided excellent customer service! and Michael Malone provided excellent customer service! More

It was a great experience, though I was bit late promptly attended by the regular consultant and taken care of well and to my satisfaction. attended by the regular consultant and taken care of well and to my satisfaction. More

Went in for an oil change and vehicle inspection. Advisor said it would take about an hour. After 1.75 hours, only the inspection had been completed. The advisor was very nice and took my car thro Advisor said it would take about an hour. After 1.75 hours, only the inspection had been completed. The advisor was very nice and took my car through the car wash upon my request. I understand the human resource shortage but this is not acceptable. I now have to make another trip (somewhere else) to get my oil changed. More