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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
729 Reviews

729 Reviews of AutoNation Honda Lewisville - Service Center

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May 30, 2022

My husband made an appointment to take my 2019 Civic in to replace the engine splash shield. Our service representative was Ashlyn Krueger. She said she would call back with cost information. She never cal More

by Marci S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashlyn Krueger
May 31, 2022 -

AutoNation Honda Lewisville responded

Hi Marci, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 29, 2022

They were ready for my scheduled appointment when I arrived. I thought the texting with the service manager was helpful. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
May 30, 2022 -

AutoNation Honda Lewisville responded

Hello Cathy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 28, 2022

Nice place and good service. Ample space. Refreshments and entertainment available during the wait. Overall very satisfied More

by ramkumar.padmaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
May 30, 2022 -

AutoNation Honda Lewisville responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 28, 2022

good reliable service completed in a timely manner You know what to expect before the work is started More

by rrobe78371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn Krueger
May 30, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 28, 2022

I took our 2020 Honda CRV for oil change, tire rotation, and brake line flush. Because I don’t trust these places, I marked my tires before going in. When I got home, I noticed the tires had not been rota More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
May 30, 2022 -

AutoNation Honda Lewisville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5524 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 24, 2022

Every time I go, I’m glad I went. Excellent service for over 20 years!!! We have a family of Hondas. Love em More

by Patti Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen
May 26, 2022 -

AutoNation Honda Lewisville responded

Hello Patti, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2022

Generally a good dealership up until the last visit that did not turn out well More

by Ed
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashlyn
May 25, 2022 -

AutoNation Honda Lewisville responded

Hi Ed, we are deeply disappointed by your experience at AutoNation Honda Lewisville. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5524 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 23, 2022

Worst experience I had today at Auto Nation Honda Lewisville. Customers beware, Don’t be any kind of Tire or tire service from them. I am very old customer of Autonation and I will never ever give my More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worst
May 21, 2022

all excellent and the service provided by its staff of the best thanks you so much More

by josefelixhr25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
May 24, 2022 -

AutoNation Honda Lewisville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

As usual I was greeted by an associate when I drove in and Michael Malone provided excellent customer service! More

by Courtney McVearry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malone
May 22, 2022 -

AutoNation Honda Lewisville responded

Hi Courtney, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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