AutoNation Honda Lewisville - Service Center

Wait times have improved, however there hasn’t been a service that takes less than a 1/2 day to complete in the 5 years we’ve been going here. Service recommendations don’t seem to line up with the actu service that takes less than a 1/2 day to complete in the 5 years we’ve been going here. Service recommendations don’t seem to line up with the actual usage of the truck, but just a systematic recommendation. More

Staff is nice and polite. Seems to be short staffed however and inventory is beyond low. Seems to be short staffed however and inventory is beyond low. More

Prompt and helpful service. Dropped car off the night before for an 11:00am appointment. They started working on the car at 8:00am. Dropped car off the night before for an 11:00am appointment. They started working on the car at 8:00am. More

Fast, polite and comfortable waiting area. Ashlyn was helpful and professional. Service and advisor were great overall. Ashlyn was helpful and professional. Service and advisor were great overall. More

Service was fast and efficient. My service advisor, James, explained the services performed and suggested a couple of other services that I could choose to do in the future. I am al My service advisor, James, explained the services performed and suggested a couple of other services that I could choose to do in the future. I am always pleased with the quality of care at AutoNation Honda. More

Honest, reliable, great people. But most of Mike Mallone stands out. A tremendous and honest individual. But most of Mike Mallone stands out. A tremendous and honest individual. More

Our service advisor went out of his way to make sure the whole process went smooth and we were kept up to date the whole time whole process went smooth and we were kept up to date the whole time More

I had an oil change done. The service was great as usual. Cynthia provided excellent feedback when my car was ready to go. They washed my car and did a maintenance check to d The service was great as usual. Cynthia provided excellent feedback when my car was ready to go. They washed my car and did a maintenance check to determine if any follow-up work was needed in the near future. A video was provided showing the inspection and the recommendations made by the technician. A list was also given to me at checkout for future reference. More

Mike Malone was extremely helpful. Service was good and Mike kept me updated as to the progress of my service. The whole experience at AutoNation Honda Lewisville was excellent. Thanks Service was good and Mike kept me updated as to the progress of my service. The whole experience at AutoNation Honda Lewisville was excellent. Thanks for your help, Mike!! More

You leave your car and No one call you to pick it up. You get charged for work done with being given an estimate. You call and never get the chance to speak with management You get charged for work done with being given an estimate. You call and never get the chance to speak with management More