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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
729 Reviews

729 Reviews of AutoNation Honda Lewisville - Service Center

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July 25, 2022

So appreciate the excellent customer service I receive from my go to Service Advisor Mike Malone. Always so knowledgeable, considerate of my time, financial situation, questions, quick to respond to calls More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone (service rep), Roger Sonier (service technician)
Jul 29, 2022 -

AutoNation Honda Lewisville responded

Hi Michele, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 24, 2022

We had our Honda Pilot serviced, an all involved were friendly and helpful. Mike was our contact person, and he kept us informed of the process. More

by ratcliff9491a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 28, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 22, 2022

Great service at an affordable price. Customer service is always good. Will come back for all my services. More

by dennisvan209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Jul 26, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 21, 2022

My service provider was Cynthia, she is always on top of it. Very friendly & on top of what the recommendations on my vehicle. More

by Jbj1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Jul 24, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Lewisville. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

They have timely manners. And processing was so smooth. All staffs are kind and explain about service so nicely. More

by Sooyeon Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia. Levi Ryen
Jul 22, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

I had an appointment so I wouldn't have to wait in line and it still took 3 hours for an oil change. More

by kivalad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Jul 22, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2022

We took our 2014 MDX for an oil change and to check our windshield washer. We dropped it off at 7:00AM (we had an appointment). We finally called at 5:00pm because we had heard nothing and they said they h More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan is who we received the text from
Jul 21, 2022 -

AutoNation Honda Lewisville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

July 18, 2022

Great Customer Service and timely delivery. Communciation was good and final amount was same as estimated ! More

by debusik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Jul 21, 2022 -

AutoNation Honda Lewisville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 18, 2022

Overall experience would be 3 out of 5 stars. 2 reasons that would factor would be: 1. Waited at least 30 min on the driveline for customer assistance & initial greeting. 2. Issue was not resolve More

by richardbooker33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cynthia Cortez, Jordan (Service Advisor Manager), John (Master Tech)
Jul 21, 2022 -

AutoNation Honda Lewisville responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

July 11, 2022

The service and courtesy I received was outstanding. I was there waiting for the work to be completed and had plenty of time to observe the whole team working. From the advisors, managers, technicians a More

by ron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Norris and Mike Malone
Jul 13, 2022 -

AutoNation Honda Lewisville responded

Hello Ron, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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