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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
737 Reviews

737 Reviews of AutoNation Honda Lewisville - Service Center

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August 08, 2022

Not much waiting time. I had taken a maintenance package, so my service was well covered in that. More

by parthi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Aug 11, 2022 -

AutoNation Honda Lewisville responded

Hello Parthi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2022

Service was conducted efficiently, and it was clearly explained what my options for services were. More

by Steven H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Aug 09, 2022 -

AutoNation Honda Lewisville responded

Hi Steven, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

We were treated very well. Our needs were taken care of and before we knew it we were on our way! Thanks More

by hnypenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sure- service desk was amazing
Aug 07, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 05, 2022

Ryan at the service desk is awesome. Still can’t figure out with an appointment and a 20 minute job (oil) how it takes 3 1/2 hours though. Friendly staff More

by Thehairdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 08, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ryan here at AutoNation Honda Lewisville! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 04, 2022

Service Advisor Cynthia is great! Knowledgeable, nice, not condescending in explaining items needed and when. More

by BGHunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Aug 07, 2022 -

AutoNation Honda Lewisville responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 04, 2022

I waited for my car. Meanwhile I had coffee sitting in a comfortable chair. Got a courtesy wash and looked great. More

by Msmithjohn316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Aug 07, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 03, 2022

I noticed a large screw sticking out of my tire and it was beginning to loose air. I called my service person and he said bring it in now More

by bnfrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Aug 04, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 01, 2022

Very good and prompt service which was really appreciated. The service center was really very prompt and good . More

by laiju2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen, Levi
Aug 03, 2022 -

AutoNation Honda Lewisville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

The service was very good and prompt, with convenient shuttle service. I was able to get some repairs done without making a prior appointment. The only inconvenience was that the spark plugs for my Hyb More

by knakayam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Aug 03, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

Did not call when parts came in. Wasted my time. Also, getting someone to answer the phone was almost impossible. More

by txpetbb1
Customer Service
Recommend Dealer
No
Employees Worked With
Malone
Aug 03, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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