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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.6
729 Reviews

729 Reviews of AutoNation Honda Lewisville - Service Center

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November 14, 2022

The team at Autonation Service Department engaged with me as soon as my car entered the service bay. From there it was a seamless intake and identifying the areas to work on the engaged. The team set the pro More

by TAdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Nov 18, 2022 -

AutoNation Honda Lewisville responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2022

I have been going to this dealership for a number of years now and I am always impressed by the extra care they seem to give to each customer. I was pleased with the service provided by Ryen and the ma More

by pent1172003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryen
Nov 17, 2022 -

AutoNation Honda Lewisville responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

November 11, 2022

We appreciate the technicians videos when we take our vehicle in for service. Visually hearing and seeing any issues is helpful. More

by Smitty1330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Nov 19, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

They fixed what we needed fixed. And they identified filters that needed replacing. Took a while. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
Nov 18, 2022 -

AutoNation Honda Lewisville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Good customer service and had enough feedback and tip such as current status of my vehicle after service for my car is done More

by kimsoomin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 18, 2022 -

AutoNation Honda Lewisville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 05, 2022

Good service provided . Communicate with me through text while I am working. Charges are reasonable More

by Ouseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillips shaela
Nov 14, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

I'm editing this review because they made it right on 11/6. The truth and the transparency are appreciated more than you know. Put me in the commercial ! More

by Coppell, TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Nov 11, 2022 -

AutoNation Honda Lewisville responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Lewisville take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5524 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Nov 11, 2022 -

Coppell, TX responded

Went to Autonation Honda again on November 6th. Spoke with the Service Dept. again and with the Parts Department. Both were Fantastic. After our experience on 11/6 was atypical and based on a surge in traffic, not anything else. Kudos to Dorothy for her common sense approach. Thank you & see you again soon.

November 02, 2022

Website not very friendly. Didn’t remember me from last visit using my cell phone number. Malone didn’t answer my last text to him regarding a shuttle pick up so I had to call More

by grywash57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Honda Lewisville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

November 01, 2022

As always good service, Mr James Norris exceded expectation good customer service, always my choice of dealer thanks More

by Adarys Carrion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris, Lisa Parasrami
Nov 08, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

Service at this honda dealer location is excellent and the service reps and specialists are very equipped with knowledge and help us with the best service More

by lavanya yadlapalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia, Lisa Parasrami
Nov 08, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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