AutoNation Honda Lewisville - Service Center

It is close to where I live and always responsive when I have questions about car technology and service. have questions about car technology and service. More

It was easy to schedule the appointment to check some slippage I'd been having with my 2008 Civic. The associate, Ryan, was very professional and kind. They changed the transmission fluid quickly and wer slippage I'd been having with my 2008 Civic. The associate, Ryan, was very professional and kind. They changed the transmission fluid quickly and were upfront about some other minor issues that need addressing. I removed one star because they stated it would cost $77 to change the passenger-side brake light. The brake light is a $5 part, and the labor is about 10 minutes at most. I certainly understand the need for the dealership to make a profit, but this seems excessively greedy and unnecessary. It turned out we had an extra brake light at home, and my husband (who's not a mechanic) watched a YouTube video and fixed the light in a few minutes' time. More

Just had a wonderful experience! I was at work and my teenage daughter experienced tread separation on one tire. Unfortunately, I couldn’t leave work to help her. Our service advisor I was at work and my teenage daughter experienced tread separation on one tire. Unfortunately, I couldn’t leave work to help her. Our service advisor, Shaela took care of everything! She arranged shuttle rides for my daughter and got everything fixed in very good time. My daughter felt very comfortable and taken care of. Shaela made a stressful situation manageable and pleasant. And, I am very grateful for the great service and kind attention! More

It has been two weeks we’ve been waiting for the phone call for the part replacement. Was supposed to be next day. call for the part replacement. Was supposed to be next day. More

Excellent customer service, process and delivery! Outstanding work from staff and AutoNation team members: Shaela, mechanic and company. They all made it easy for me every step of the way. Best Au Outstanding work from staff and AutoNation team members: Shaela, mechanic and company. They all made it easy for me every step of the way. Best AutoNation dealership! More

Ashlyn was fantastic. She was professional, friendly, personable, and made sure we stayed informed. She kept us informed of ever step in a very timely fashion. Even thoug She was professional, friendly, personable, and made sure we stayed informed. She kept us informed of ever step in a very timely fashion. Even though we were early for our appt, Ashlyn made sure our needs were met right away. More

Excellent Ashlyn was there when I came to the dealership and informed me all the way through? and informed me all the way through? More

The team at Autonation Service Department engaged with me as soon as my car entered the service bay. From there it was a seamless intake and identifying the areas to work on the engaged. The team set the pro as soon as my car entered the service bay. From there it was a seamless intake and identifying the areas to work on the engaged. The team set the proper expectations and provided a fair price that gave me comfort. The shuttle service dropped me off at a cafe while the work was being complete. The work completed at the time communicated. I drove alway with the work completed and happy with the hard work from the Autonation Service Department. More

I have been going to this dealership for a number of years now and I am always impressed by the extra care they seem to give to each customer. I was pleased with the service provided by Ryen and the ma years now and I am always impressed by the extra care they seem to give to each customer. I was pleased with the service provided by Ryen and the maintenance team. I need an engine filter and it was installed for me in record time. I know some maintenance will take as long as necessary but for me it was nice to get "in and out" in about 20 minutes. More

We appreciate the technicians videos when we take our vehicle in for service. Visually hearing and seeing any issues is helpful. vehicle in for service. Visually hearing and seeing any issues is helpful. More