AutoNation Honda Lewisville - Service Center
Lewisville, TX
736 Reviews of AutoNation Honda Lewisville - Service Center
I really appreciated the shuttle service when I went in for the brake repair. They not only kept me updated but Shaela was kind enough to help me with my coupon. I have been a returning customer even thoug for the brake repair. They not only kept me updated but Shaela was kind enough to help me with my coupon. I have been a returning customer even though I haven't bought my car from this dealership. More
My husband and I where satisfied with the excellent customer service, Shaela answers all our questions and offered us the bests option services for our car. Thanks Shaela. customer service, Shaela answers all our questions and offered us the bests option services for our car. Thanks Shaela. More
This place is either a rip off or grossly incompetent. I had a rodent damage on my 1 year old Odyssey and their initial estimate for fixing countershaft speed harness was $1757 - $66 for parts and $1691 f I had a rodent damage on my 1 year old Odyssey and their initial estimate for fixing countershaft speed harness was $1757 - $66 for parts and $1691 for labor. I questioned multiple times on why the labor is so high and the response was that this is what their system recommends that this job pays. Instead of getting it repaired elsewhere as it’s a new vehicle, I opted for getting it done at dealership by using insurance. When the insurance adjuster shows up - they give the same estimate but the adjuster pushed back that the labor to replace the part they mentioned is typically $500 and he didn’t approve it. He even called other Honda dealerships in the region and they said the estimate was egregious and didn’t make sense. Adjuster had to go the second time to get the vehicle opened up and asked the technician to explain the work and adjuster pointed another part that was needed as well for the labor they quoted and the estimate went to $2465. Had it not been for the insurance adjuster - this dealership would have charged me a bomb for the labor they didn’t do and would have done subpar work - something that you don’t expect when you get your vehicle serviced from a dealership. Beware of what this dealership and cross verify with other dealerships and elsewhere before going ahead. I have been a 3 year loyal customer with autonation (bought 1 vehicle and did all my services here) and I am not trusting my two Hondas with this dealership ever again! More
Great service. Helpful advisor. Kept me up to date on repair time and optional repairs through text message. Comfortable waiting area. Helpful advisor. Kept me up to date on repair time and optional repairs through text message. Comfortable waiting area. More
Excellent service. Very courteous. Competitive Pricing. In and out pretty quickly relative to the volume of cars and available service writers. Very courteous. Competitive Pricing. In and out pretty quickly relative to the volume of cars and available service writers. More
I purchased my SUV from Autonation Honda Lewisville and have my vehicle serviced there as well. In the past 4 years of doing business with them I am nothing but pleased. My needs have been met In prompt, have my vehicle serviced there as well. In the past 4 years of doing business with them I am nothing but pleased. My needs have been met In prompt, professional and courteous manner from everyone I've been in contact with in both Sales and Service More
Service went better than I could have expected. James greeted me promptly and explained what would be involve with the maintenance. I was able to get a shuttle to take me home right away. When they James greeted me promptly and explained what would be involve with the maintenance. I was able to get a shuttle to take me home right away. When they were done a shuttle came by and picked me up and took me back to the dealership. It was a stress free experience! Awesome! More