AutoNation Honda Lewisville - Service Center

I always have a great experience at Honda Lewisville. ... especially because of Mike Malone and his purposeful customer service. I only take my car in for ALL NEEDS and ask for Mike because he makes sure ... especially because of Mike Malone and his purposeful customer service. I only take my car in for ALL NEEDS and ask for Mike because he makes sure I'm taken care of the way Honda wants me to feel. The work is always good and I don't have to have "do-overs". Thank you Honda for MIKE and good service techs., More

This dealership is in desperate need of customer service. Been there several times, never greeted or ask for help. Been there several times, never greeted or ask for help. More

Just needed a simple diagnostic for intermittent engine light (they plug in a device to the vehicle and see what code shows up). Their online scheduling program was down (rep on phone experienced the same light (they plug in a device to the vehicle and see what code shows up). Their online scheduling program was down (rep on phone experienced the same thing when I called - she recommended that I just drive to the dealer), so I drove to the dealership. They told me I needed an appointment to avoid a long wait of 3-4 hours, so I scheduled one the next day at 9AM and drove back home. Got there 10 minutes early the next morning. Still took them 3 hours to get to my car. I finally left over 4 hours after arrival and they said a code had verified the light had come on but could not make a definitive diagnosis. They said I might need to come back for a more "in depth" diagnosis. No thanks, I will never take my Honda to that dealership again. They did apologize for the long time involved, they did not realize I was a "waiter" - someone who was actually at the dealership waiting for the results. More

I have had nothing but trouble getting after-sales support and service for the used 2018 Ford F-150 that I purchased from the AutoNation Lewisville Honda dealership. I have reached out to the service support and service for the used 2018 Ford F-150 that I purchased from the AutoNation Lewisville Honda dealership. I have reached out to the service coordinator Cody and Alex, who I think is his manager, by voice mail and text, but have not heard anything back from them yet. This is still an ongoing issue and I wanted to warn anyone thinking about doing business with this dealership to beware. More

Fast and efficient oil change on our Honda-CRV. No concerns at all. We come here for all routine maintenance on our vehicle. No concerns at all. We come here for all routine maintenance on our vehicle. More

Service advisor Martin is very good and his response is too quick. He explained very nicely about my vehicle too quick. He explained very nicely about my vehicle More

Very professional, clean waiting area. James was very courteous. Wait was quite long but James told me it would be. James was very courteous. Wait was quite long but James told me it would be. More

I have always had good service at AutoNation Honda Lewisville. Mike Malone has been my service advisor from the beginning and I appreciate his honesty and guidance with any maintenance issues needed. Lewisville. Mike Malone has been my service advisor from the beginning and I appreciate his honesty and guidance with any maintenance issues needed. More

Mike Malone is an agent that is always polite. He listens to my questions and gives back knowledgeable answers. He is a good worker and an asset to Autonation in Lewsville, Texas He listens to my questions and gives back knowledgeable answers. He is a good worker and an asset to Autonation in Lewsville, Texas More

I have always had excellent service and professionalism. Mike Malone has always done a superb job explaining was has been done or needs to be done on my Nissan Rogue. His calm demeanor and ability to expl Mike Malone has always done a superb job explaining was has been done or needs to be done on my Nissan Rogue. His calm demeanor and ability to explain things makes it an easy decision to return there for my oil changes. More