AutoNation Honda Lewisville - Service Center

Excellent service. Very nice staff. The information than dealer gave me was very important and explicit. Very nice staff. The information than dealer gave me was very important and explicit. More

Good friendly service. I will miss the shuttle service for oil changes. (only for major service now). I will miss the shuttle service for oil changes. (only for major service now). More

The Service Dept went over the top in regards to contact the after market extended warranty company to get our Honda fixed due to defective struts that had to be replaced as well as the control arms due to the after market extended warranty company to get our Honda fixed due to defective struts that had to be replaced as well as the control arms due to the lower bushings not being able to be replaced/decompressed due to the control arms being aluminum. It was a slow process on getting the approval from the warranty company which is not Auto Nations fault. BUT where Auto Nation failed miserably was the repeated phone calls and voicemails we left daily to get a status update with only 3-4 calls being returned out of 10-12 or so voicemails we made. Finally I had to go to the Service Dept in person to get an answer on a status update from Mike whom was not the original service guy we were dealing with. Based on the current eta of the parts it will be 1 day shy of our car being there for 3 weeks assuming the car is ready the day after parts are delivered More

awesome customer service. they fixed my issue. there was a confusion about car service. Their manager called me and fixed the issue. they fixed my issue. there was a confusion about car service. Their manager called me and fixed the issue. More

Convince and good location. Car service team are nice, care and very helpful. Very detailed and patient. Car service team are nice, care and very helpful. Very detailed and patient. More

very good services, friendly and very good work on my car, thank you very much car, thank you very much More

Cynthia was very helpful finding right service and parts for my vehicle needed. She thoroughly explained and the need for the parts and very knowledgeable. Pickup and drop off services were very helpful and for my vehicle needed. She thoroughly explained and the need for the parts and very knowledgeable. Pickup and drop off services were very helpful and ontime. More

Everything was good. She explained the service needs well and responded quickly. I was satisfied. She explained the service needs well and responded quickly. I was satisfied. More

Did a great job on work done. I got quite a shock when I asked for a quote to do more work I want done. Quote was for $1400 +. I shopped around and got my first 2 quotes for $35 I got quite a shock when I asked for a quote to do more work I want done. Quote was for $1400 +. I shopped around and got my first 2 quotes for $355 and $375 to do the same job. I must say I feel my dealership has failed to be what I consider fair in their prices! Can’t justify the cost difference and makes me question how much I would have saved if I had taken the time to shop around before? More

Great Service- did just what we asked for and didn't try to upsell. Car wzs ready as promised. to upsell. Car wzs ready as promised. More