AutoNation Honda Lewisville - Service Center

I brought my new Civic in for service after the low tire pressure light came on numerous times in the past 6 weeks since I purchased it. Peter and his supervisor were very helpful in resolving this issue. I pressure light came on numerous times in the past 6 weeks since I purchased it. Peter and his supervisor were very helpful in resolving this issue. I was very grateful for them taking care of this for me. More

Excellent greeting at drive up. Excellent review of required maintenance and communication of required time for the work to be completed. Excellent follow-up. Excellent review of required maintenance and communication of required time for the work to be completed. Excellent follow-up. More

Service was quick and easy. Also, people were friendly and what I like the most of the video of the things my vehicle needed. Also, people were friendly and what I like the most of the video of the things my vehicle needed. More

Good prompt service. Transparent communication about the health/status of the car. Cost was just right with no superfluous charges. Transparent communication about the health/status of the car. Cost was just right with no superfluous charges. More

Excellent service. Very nice staff. The information than dealer gave me was very important and explicit. Very nice staff. The information than dealer gave me was very important and explicit. More

Good friendly service. I will miss the shuttle service for oil changes. (only for major service now). I will miss the shuttle service for oil changes. (only for major service now). More

The Service Dept went over the top in regards to contact the after market extended warranty company to get our Honda fixed due to defective struts that had to be replaced as well as the control arms due to the after market extended warranty company to get our Honda fixed due to defective struts that had to be replaced as well as the control arms due to the lower bushings not being able to be replaced/decompressed due to the control arms being aluminum. It was a slow process on getting the approval from the warranty company which is not Auto Nations fault. BUT where Auto Nation failed miserably was the repeated phone calls and voicemails we left daily to get a status update with only 3-4 calls being returned out of 10-12 or so voicemails we made. Finally I had to go to the Service Dept in person to get an answer on a status update from Mike whom was not the original service guy we were dealing with. Based on the current eta of the parts it will be 1 day shy of our car being there for 3 weeks assuming the car is ready the day after parts are delivered More

awesome customer service. they fixed my issue. there was a confusion about car service. Their manager called me and fixed the issue. they fixed my issue. there was a confusion about car service. Their manager called me and fixed the issue. More

Convince and good location. Car service team are nice, care and very helpful. Very detailed and patient. Car service team are nice, care and very helpful. Very detailed and patient. More

very good services, friendly and very good work on my car, thank you very much car, thank you very much More