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AutoNation Honda Lewisville

Lewisville, TX

4.5
1,177 Reviews
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601 Waters Ridge

Lewisville, TX

75057

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Showing 1,177 reviews

October 13, 2021

Cynthia was awesome as always and takes the next step to help you out! Thank you More

by Mr. T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Oct 19, 2021 -

AutoNation Honda Lewisville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Oct 19, 2021 -

Mr. T responded

Cynthia was awesome! She’s friendly and was helpful with my visit at Lewisville store

October 12, 2021

We had a problem with "emission system" o nour 2018 Odyssey. And this was literally the day before we were to set out for a long weekend trip. Lewsiville Honda team not only took us in first thing in m More

by AK_DFW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Oct 18, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

Their service department is considerate, thorough, and takes the time to make sure the job is done right. More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlyn and Steve
Oct 18, 2021 -

AutoNation Honda Lewisville responded

Hi Tammy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2021

The Service Department is excellent., no matter which Service Representative has taken care of my needs. More

by satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 13, 2021 -

AutoNation Honda Lewisville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

Bought a 2019 Toyota sienna, drove it home was not happy with it. Called and told them I wanted to return it with their 5 day guantee, by the time I got back to the dealership which was a 1hr and half fr More

by dlawsonwinzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Isaiah, Hillary , Adam
Oct 13, 2021 -

AutoNation Honda Lewisville responded

Hello, we appreciate you taking the time to leave us a response. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 11, 2021

There was a mix up with Advisor scheduling causing confusion & me waiting over 20 minutes! More

by lynnemillard8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 13, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 11, 2021

Very friendly and attentive.could speed up the process a bit and always offer car wash. More

by Jchenault96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Cortez
Oct 13, 2021 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

We purchased our Honda from Auto Nation Lewisville TX. Our service has been exceptional from our yearly checkups with our servicemen, especially Mike Malone, who take care of our car and returns it better More

by bealbarbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Oct 11, 2021 -

bealbarbar responded

Great customer service and big thank you to our service department contact, Mike Malone. We always feel like we've gotten the red carpet treatment with fair prices too...

October 11, 2021

Service was good, less waiting time and professional staff. Price is also reasonable. What else can you ask More

by Adarisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Oct 13, 2021 -

AutoNation Honda Lewisville responded

Hello Adarisi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

AVOID THIS PLACE!!!!Ok had this car less then a month AVOID THIS PLACE!!!! Ok had this car less then a month and this is the worst experience ive ever ever had with a dealership. Less than a month with t More

by jconstantine914
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Douglas
Sep 18, 2021 -

AutoNation Honda Lewisville responded

Hi, we're happy you found Jeremy to be so supportive during your experience here at AutoNation Honda Lewisville. If you ever need help, just give us a call. Happy motoring!

Oct 11, 2021 -

jconstantine914 responded

AVOID THIS PLACE!!!! Ok had this car less then a month and this is the worst experience ive ever ever had with a dealership. Less than a month with the car and its already in the shop. Went to the dealership to have the windshield replaced. Drove an hour there to have it replace. They give me the key back to a car that doesnt work. This was thursday. They cant till look at it till friday. They did nothing to get me a rental car. Taylor Douglas is a joke. Doesnt response to any questions i had about the car. All day friday the car sat in there parking lot and nobody would tell me whats going on. They have crest infiniti come get the car and saturday and they call and said nobody can look at it till monday. Monday evening comes around and im told antifreeze was low and the 2 airfilters for that car were not the correct ones installed and its causing a leak. Those 2 things should have been caught by there 50point quality inspection. So now im out of pocket $350. AVOID THIS DEALERSHIP!!!! AT ALL COST. You would be treated with more respect at a tote-the-note dealership then here. Any reputable dearship would refund my out of pocket expense for have to pay for there mistake. I havent even made my 1st car payment yet. And they still have not detailed the car.

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