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AutoNation Honda Lewisville

Lewisville, TX

4.5
1,177 Reviews
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601 Waters Ridge

Lewisville, TX

75057

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Showing 1,177 reviews

November 19, 2021

I only come back to Honda Lewisville for service, not only i bought all my Hondas from here, but just because of the service staffs. Especially Christine Pham she oversees all my needs time and time agai More

by ckspwan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Pham, Cybthia, Mike
Nov 22, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

The service team is always friendly and keep me informed. Dealership is clean and comfortable is you elect to wait for your vehicle.. More

by hollywood_dls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Sydney Thorp
Nov 22, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 19, 2021

Michael Malone did an excellent job in explaining the status of my HRV needs in the upcoming months as well as keeping me informed about my current needs for my car! I appreciate his help! More

by Karla Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malone
Nov 22, 2021 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2021

The service advisor James, was very nice and informative. I just thought it took a little long to just do a new car check with oil change. More

by jmstxshamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 21, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Great service, great service, great service great service great service great service great service great More

by Andreahughes210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 21, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Collin was great. Very attentive.You need to fix your Collin was great. Very attentive. You need to fix your phone system. I continued to call with no answer and no operator available (when calling s More

by judyberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
collin
Nov 21, 2021 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

The service advisor was very polite friendly and listened to what I was saying he was excellent More

by Janet.fashae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 16, 2021

The staff was friendly enough, but had to be prodded. I never spoke to my assigned service rep until it was time to pay out, and I had to ask for that. It should not take 3 hours for an oil change, This More

by dkgrubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown. It was NOT Sydney Thorpe
Nov 19, 2021 -

AutoNation Honda Lewisville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5524. We would appreciate the chance to turn your experience around.

November 16, 2021

The parts and service team were friendly and attentive the moment. I walked in. Ryen immediately assessed and took care of the service request. More

by craigcopple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen, Sydney Thorp
Nov 21, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Excellent customer service. Alex was great! I will be back Jan 1, 2022 to have additional service done. I also LOVE the $10 cleaning car. The guys did a good job. More

by ldrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 21, 2021 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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