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AutoNation Honda Lewisville
Lewisville, TX
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,179 reviews
April 01, 2022
Absolutely amazing service, I had some problems with my credit and they pretty much jumped through hops helping me get approved with an amazing rate. I love my car so much and Shjon was amazing and so kind credit and they pretty much jumped through hops helping me get approved with an amazing rate. I love my car so much and Shjon was amazing and so kind during this process. I recommend this location if you are looking for a vehicle or financing this is your place! More
by talmenas
Employees Worked With
Shjon
April 01, 2022
It was a pleasant experience at the dealership. Everybody was willing to help. Although it took a little longer than we expected, it was worth the wait. We got our dreamed car, a 2018 Honda CRV Ex Everybody was willing to help. Although it took a little longer than we expected, it was worth the wait. We got our dreamed car, a 2018 Honda CRV Ex and we are loving it. The only suggestion is not to shop on weekends especially on Saturdays. Go there during the week days, the wait will be much shorter. More
by WenyingB
Employees Worked With
Numair
March 31, 2022
I am very pleased with my purchase and will definitely return for any future Honda purchases. Hannah worked very hard to make sure I was happy and she did a fantastic job throughout the process. return for any future Honda purchases. Hannah worked very hard to make sure I was happy and she did a fantastic job throughout the process. More
by stevejordan55
Employees Worked With
Hannah Nguyen
March 31, 2022
So far I received the model I ordered since January. The dealership worked to get the van I wanted. The MSRP plus small dealer added brought to a reasonable for us to agreed. The dealership worked to get the van I wanted. The MSRP plus small dealer added brought to a reasonable for us to agreed. More
by Liempho
Employees Worked With
JONAH RAMIRES
March 30, 2022
Basic oil change. Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This ol Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This old oil then dripped on my driveway. Sloppiest oil change I've ever had. I guess they don't have any rags to clean up the oil spills. More
by kxuser
Employees Worked With
Blake Snyder
March 29, 2022
There is good reason this place is not registered with the BBB. Purchased my car new from them and purchased the extended warranty. Was not happy with the car, so I sold it to another dealership who gave the BBB. Purchased my car new from them and purchased the extended warranty. Was not happy with the car, so I sold it to another dealership who gave me more cash than Autonation Lewisville offered. I called to get a refund for my extended warrantee 4 times over a week and a half period and could not get anyone on the phone or get a call back. I finally called and insisted to speak to the store manager. I believe it was Brian who answered the phone. I'm not sure about the name, but I guess Brian can't handle a woman expecting reasonable service and insisting on it when he is not delivering. He's not smart enough to effectively place a call on hold, so I heard him mock me for insisting to speak to the store manager and call me a xxxxx. Then he realized I was on the line and hung up. Real classy. I then called back and supposedly spoke with the store manager. I told him about my experience. All I got was a "I'm sorry about that ma'am" and was transferred to a man who is supposed to help me get a refund and email me a document. No email yet. I highly doubt the man that claimed to be the store manager was really the manager. I will never consider this dealership again. I highly recommend you avoid it as well because not only is the service slow and inefficient, but it's obviously ran by a bunch of chauvinistic weak men who can't handle being held accountable for their work and/or service or lack thereof. I base this not only on my experience with the salesman, but also the apathy shown by the "manager" Ali who was told about their employee mocking me and calling me a xxxxx. Completely unacceptable. Buy somewhere else. The funny part is that my parents were about to purchase a CR-V that is in transit to this location. They will not be buying from them now. More
by LS
Employees Worked With
Ali
